Homeless Shelter Assistants (Overnight) The Institute for Human Services - 2.3 Honolulu, HI Job Details Part-time | Full-time From $17 an hour 14 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Computer operation Guest relations Customer service In-person customer service Conflict de-escalation High school diploma or GED Customer relationship management Computer skills Full Job Description IHS seeks compassionate and caring individuals to join our guest services/shelter operations team. We operate emergency shelters and specialty shelters for medically fragile homeless and are looking for mission driven team players who want to be a part of the solution to homelessness!

Responsibilities:

Responsible for facilitating the safety and welfare of IHS guests and volunteers. Communicate available resources to IHS guests and offer the gift of hope. Ensure the sites are free of hazards; uphold policies, and provide supportive assistance for all guests while treating them with respect and dignity. Document daily, supervise in-house and community volunteers and provide support to the clinical programs when needed.

Minimum Requirements:

Available to work Overnight shifts any day of the week including weekends and holidays Able to multi-task, work independently and exercise good judgment Possess good written communication and basic computer skills to ensure accurate and timely documentation Have at least 1 year experience in providing excellent customer relations and conflict resolution

Preferred:

High School diploma or GED equivalent Work experience in a group home, care home or homeless shelter setting Experience with crisis prevention/response and deescalation Knowledge or training in Human Services, CPR/First Aid/AED If your resume is chosen, you will be contacted within the next two weeks. Otherwise, your resume will be kept on file in the event a position becomes available which meets your unique background and our needs at the time. IHS is an Equal Opportunity Employer, maintains a Drug and Alcohol-free Workplace, and an employer of National Service.

Job Types:

Part-time, Full-time Pay:

From $17.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person