Volunteer Coordinator Centro de Informacion - 4.0 Elgin, IL Job Details Full-time $42,000 - $45,000 a year 2 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance Life insurance Qualifications Bilingual Spanish Google Workspace Teamwork Confidential information handling Volunteer management English Microsoft Office Organizational skills Communications Associate's degree Full Job Description Job Overview We are seeking a dynamic and passionate Volunteer Coordinator to lead and inspire our volunteer programs. In this role, you will be the driving force behind recruiting, training, and managing volunteers who are dedicated to making a positive impact in our community. Your energetic leadership will ensure that volunteer engagement is meaningful, well-organized, and aligned with our organizational goals. This paid position offers an exciting opportunity to foster community connections, develop volunteer talent, and promote a vibrant culture of service. Centro de Información is a 501c3 non-profit organization with offices in Elgin, Carpentersville and Hanover Park. The mission of Centro de Información is to empower the Latino and immigrant community to integrate effectively into our greater community through the facilitation of information, education, citizenship and well-being. Centro provides immigration and naturalization services, employment aid, an emergency food pantry, educational seminars, public benefits outreach and advocacy and more. Centro has been serving in the community since 1972 and serves over 7,000 clients each year. Each office location (Elgin, Carpentersville and Hanover Park) is open Monday through Friday from 9:00 am to 5:00 pm. To learn more about Centro, go to www.centrodeinformacion.org.

Position Summary:

The Volunteer Coordinator will play a vital role in supporting all volunteer operations while stewarding relationships and engagement with individual and corporate volunteers. This position reports to the Director of Operations & Community Engagement.

Key Responsibilities:

Volunteer Cultivation and Leadership

• Lead the recruitment of individual and group (corporate, organization, youth) volunteers
• Conduct orientation and onboarding sessions for volunteers including developing content and materials
• Engage with volunteers to sustain and deepen connections with the agency's mission
• Lead volunteer recognition activity in April and appreciation activities throughout the year
• Handle conflicts that may arise with the volunteers in a respectful and diplomatic manner
• Develop volunteer job descriptions for key leadership roles
• Identify volunteers for targeted opportunities and cultivate their skills
• Assist in developing the agenda and the format for Volunteer In Service sessions held approximately twice per year
• Develop and execute an annual volunteer survey, analyze and share results and make recommendations for changes based on feedback Volunteer Administration Establish schedules and assignments to align volunteer skills with appropriate roles Communicate and adjust volunteer scheduling to appropriate team members Maintain the volunteer calendar in Google/Outlook Work with all Centro teams to build opportunities for corporate groups Manage all documentation and training schedules to ensure safety and compliance by all volunteers Complete yearly background checks for volunteers Prepare name tags and manage other supplies as needed Monitor inquiries from email and voicemail to ensure responsiveness Oversee Community Service volunteers who meet the organization's guidelines and ensure that court documentation is accurately filed Prepare monthly reports on volunteer numbers and hours Maintain accurate and updated volunteer database • Assist with the creation of agency volunteer policies, procedures, and guidelines Events, Food Drives, and Outreach Activities Collaboration In partnership with the Outreach teams, determine volunteer needs and recruit volunteers for fundraising events, community outreach events, food drives and retail donation pick-ups Other Duties Capture content including photos and stories of volunteers for marketing and communication initiatives Other duties as assigned

Required Qualifications:

• Bilingual (English and Spanish) language proficiency
• Associate's degree in Communications, Education, Human Services or related field preferred 1-2 years of experience in volunteer coordination, leadership training, or related field Outstanding interpersonal skills Excellent administrative and organizational skills Ability to manage multiple deadlines and priorities Proficiency with Microsoft Office Suite or Google Workspace
• Ability to manage confidential information with discretion
• Strong communication skills, both written and verbal, with the ability to effectively interact with diverse groups of individuals

Note:

This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Job Type:

Full Time/Salaried Wage:

$42k-$45k Yearly depending on experience

Schedule:

• Monday to Friday
• Weekends as needed

Work Location:

• In person
• Must have own transportation to assist with projects at Centro's other office locations Join us as a Volunteer Coordinator to lead impactful initiatives that empower individuals while enriching our community!

This role offers the chance to develop your leadership skills in a vibrant environment dedicated to service excellence and community growth.

Pay:

$42,000.00 - $45,000.00 per year

Benefits:

401(k) Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person