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SR
Senior Resource Center
Community Resource Specialist
Entry-Level JobVerifiedNo experience needed
Career Insights for Social / Human Services Specialist
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Based on Illinois data
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What they do
A Social or Human Services Specialist identifies and arranges community services for clients. Can involve coordination of services for people with disabilities or those in recovery. They may also coordinate housing or job training assistance for immigrants, veterans, former inmates or families in crisis and can be involved in advocating for client needs.
$49,104 / year median in Illinois
+18% projected growth
Job Description
Join Our Team! Community Resource Specialist Senior Resource Center - Freeport, IL The Senior Resource Center is seeking a compassionate, organized, and community-minded Community Resource Specialist to help older adults and their caregivers connect with programs, services, and resources that support independent living and enhance quality of life. Position Summary The Community Resource Specialist serves as a trusted resource for seniors and their families by assessing individual needs, providing information and referrals, assisting with benefit and service applications, and coordinating access to community resources. This position plays an important role in helping older adults remain safe, healthy, and independent. Essential Responsibilities
- Meet with older adults and caregivers to assess needs and identify appropriate resources. Visits may take place in the office, community locations, or in client homes
- Provide information, referrals, and follow-up for community services and support programs.
- Assist clients with applications for benefits and assistance programs
- Maintain accurate and confidential client records and documentation.
- Build and maintain positive relationships with local service providers and community partners.
- Plan and participate in outreach events, educational programs, and community presentations.
- Advocate for older adults while promoting dignity, independence, and informed decision-making.
- Work collaboratively with Senior Resource Center staff to provide exceptional service.
- Complete InformUSA Certification and SHIP Counselor Certification within the first year or hire. Qualifications
- Associate's or Bachelor's degree in Social Work, Human Services, Gerontology, Counseling, or a related field preferred; equivalent experience will be considered.
- Experience working with older adults, community services, or human service programs is preferred.
- Medicare and Medicaid knowledge preferred
- Excellent communication, interpersonal, and organizational skills.
- Ability to manage multiple priorities while maintaining attention to detail.
- Proficiency with Microsoft Office and basic computer applications.
- Valid driver's license and reliable transportation. What We Offer
- Meaningful work that makes a difference in the lives of older adults.
- Supportive and collaborative work environment.
- Opportunities for professional development.
- Competitive salary based on qualifications and experience.
- 14 paid holidays, 4 flex days per year, paid time off.
- ICHRA and FSA offered.