Meet with older adults and caregivers to assess needs and identify appropriate resources. Visits may take place in the office, community locations, or in client homes
Provide information, referrals, and follow-up for community services and support programs.
Assist clients with applications for benefits and assistance programs
Maintain accurate and confidential client records and documentation.
Build and maintain positive relationships with local service providers and community partners.
Plan and participate in outreach events, educational programs, and community presentations.
Advocate for older adults while promoting dignity, independence, and informed decision-making.
Work collaboratively with Senior Resource Center staff to provide exceptional service.
Complete InformUSA Certification and SHIP Counselor Certification within the first year or hire. Qualifications
Associate's or Bachelor's degree in Social Work, Human Services, Gerontology, Counseling, or a related field preferred; equivalent experience will be considered.
Experience working with older adults, community services, or human service programs is preferred.
Medicare and Medicaid knowledge preferred
Excellent communication, interpersonal, and organizational skills.
Ability to manage multiple priorities while maintaining attention to detail.
Proficiency with Microsoft Office and basic computer applications.
Valid driver's license and reliable transportation. What We Offer
Meaningful work that makes a difference in the lives of older adults.
Supportive and collaborative work environment.
Opportunities for professional development.
Competitive salary based on qualifications and experience.
14 paid holidays, 4 flex days per year, paid time off.
ICHRA and FSA offered.

How to Apply Interested candidates should submit a resume and cover letter to the Senior Resource Center. The Senior Resource Center is an Equal Opportunity Employer and welcomes applicants from all backgrounds who share our commitment to serving older adults with compassion, respect, and excellence.

Job Type:

Full-time Pay:

$19.00 - $21.00 per hour

Benefits:

Flexible spending account Health savings account Life insurance Paid time off

Education:

Associate (Required)

Experience:

Medicare and Medicaid:

1 year (Preferred)

Work Location:

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