JOB TITLE

: Housing Navigator

REPORTS TO

Homeless Services Director

DESCRIPTION

The Housing Navigator is a full-time staff position within the Homeless Services Division. The Housing Navigator serves a uniquely tough homeless population within our community. This team member works individually with clients to assess housing needs and support clients in overcoming barriers to housing placement and stability. In addition to collaboration and strategic thinking, paramount to success in this position is patience and flexibility.

RESPONSIBILITIES

• Completes assessments with homeless individuals and/or families and performs enrollments in Impact ICT Continuum of Care Coordinated Entry.
• Locate and assist clients in navigating the CE referral process for housing placement.
• Assist clients in addressing barriers to obtaining/maintaining housing such as completing applications, securing identification, application fees, transportation, and understanding lease agreements.
• Transport clients, as appropriate, for housing search, community appointments, or to meet basic daily living needs.
• Maintain, as needed and time allows, regular contact with property owners and/or program case managers to help maintain housing stability once placement is made.
• Complete enrollments, necessary assessments and information updates in HMIS (Homeless Information Management System) for grant reporting measures.
• Track expenditures related to grant funding.
• Attend meetings with other community partners, including CE Case Conferencing, as requested.
• Maintain up-to-date knowledge of community resource and housing availability.
• Maintain confidentiality of clients.
• Report to Director as needed and as requested.

REQUIREMENTS

The Housing Navigator should have a minimum of a Bachelor's Degree in Social Work, or closely related field. Relevant experience may be considered in lieu of specific degree type. Experience working with homeless and other diverse populations is preferred. Possess strong verbal and written communication skills, organizational skills, be self-motivated, independent and able to follow directions of supervisors. The Housing Navigator is able to set and maintain professional boundaries with clients, volunteers and co-workers. The Housing Navigator needs to be capable of working under pressure and short deadlines. Most of all, maintain professional, courteous, compassionate, hospitable and ethical mannerisms in working with clients, volunteers and co-workers. This position may require any or all of the following; prolonged periods of walking, standing, lifting up to 40 lbs., bending, stooping, climbing, and reaching.

Job Type:

Full-time Pay:

$17.00 - $18.50 per hour

Benefits:

Dental insurance Health insurance Paid time off Retirement plan Application Question(s): Briefly share about how time management and organization have played a role in your previous case management experience. How would you handle a client that makes an inappropriate remark or suggestion during a case management meeting?

Experience:

Social work: 2 years (Required)

Work Location:

In person