A Social or Human Services Specialist identifies and arranges community services for clients. Can involve coordination of services for people with disabilities or those in recovery. They may also coordinate housing or job training assistance for immigrants, veterans, former inmates or families in crisis and can be involved in advocating for client needs.
$27.00/hr Position Overview ATHENA Consulting is sourcing qualified candidates for an assignment with Montgomery County's Department of Health and Human Services (DHHS), Behavioral Health and Crisis Services (BHCS) - Trauma Services program. The selected candidate will be employed by SQN Systems and assigned to DHHS under a subcontracting partnership. All payroll, benefits, and employment-related matters will be administered by SQN Systems. This role provides trauma-informed intake, assessment, and bilingual case management services to individuals impacted by trauma, mental health challenges, substance use, and involvement in the criminal justice system. This position requires candidates who are comfortable working with court-mandated individuals and offender populations, including those involved in the criminal justice system. The work environment may involve managing client resistance, behavioral challenges, and complex family dynamics, particularly in cases involving domestic violence. Candidates must be prepared for a structured, accountability-driven setting. Essential Duties and Responsibilities Intake & Assessment Obtain client-specific information including trauma history, mental health/substance use concerns, and eligibility factors Conduct initial and follow-up assessments in both English and Spanish Determine program eligibility and provide referrals Case Management Provide bilingual information, guidance, and direct linkage to community programs, services, and benefits Collaborate with criminal justice providers Participate in case consultation meetings with internal and external partners Documentation Maintain accurate and timely case records Prepare reports for supervisors and external entities, including court-related documentation when applicable Department & Community Engagement Participate in supervision, department meetings, and required trainings Provide education and outreach to community agencies Assist with development of outreach materials and informational literature Required Qualifications Bachelor's degree from an accredited college or university; Degree in Psychology, Social Work, Sociology, Criminal Justice, or related field Minimum one (1) year of experience in human services involving substantive client contact and service delivery Ability to work effectively across diverse cultures and reduce barriers to service Knowledge of trauma and victimization dynamics Experience within the Criminal Justice system Experience in trauma-informed care Bilingual English/Spanish (required) Candidates must demonstrate baseline qualifications with a strong emphasis on relevant experience working with offender populations, domestic violence cases, and court-involved individuals. Experience navigating the criminal justice system, including court processes and documentation, is highly valued. Additional Requirements Must pass CJS and CWS background checks Strong documentation and organizational skills Ability to collaborate with multidisciplinary teams All bilingual candidates will be subject to language proficiency verification as part of the screening process and must successfully pass a 60-question bilingual (Spanish) assessment. Candidate Expectations & Work Environment Awareness Candidates must be fully aware of the nature of this role prior to interview and employment.
This includes:
Working with court-mandated individuals Engaging with offender populations Supporting individuals involved in the criminal justice system Managing behavioral challenges and client resistance Operating in a structured, compliance-driven environment Interview Process Interviews are conducted onsite Typically scheduled 2-3 weeks in advance to allow candidates time to prepare for in-person attendance
Format:
Panel interview
Duration:
30-45 minutes Physical Requirements Prolonged periods of sitting and computer work Standard work hours: Monday-Friday, 8:30 AM-5:00 PM (evenings/weekends may be required) Travel required Compensation Payment is issued weekly through SQN Systems via direct deposit. Timekeeping is managed through SQN's payroll system, iSolved. Benefits of Working for
SQN Systems PTO Policy Accrual:
3 weeks (120 hours) annually
Usage:
May be used once accrued time is available
Annual Cap & Rollover:
No rollover; balances reset annually Recognized Unpaid Holidays (PTO Optional) New Year's Day Martin Luther King Jr. Day Presidents' Day Memorial Day Juneteenth Independence Day Labor Day Veterans Day Thanksgiving Day Christmas Day Benefits Eligibility Benefits are effective Day 1 of employment Employees scheduled to work 30 or more hours per week are eligible Enrollment details, plan options, and costs are provided during onboarding
Medical & Additional Benefits Medical:
United Healthcare Dental:
SunLife Vision:
Sun Life -
VSP Choice Network Life & Disability:
UNUM HRA & HSA
Clarity Benefit Solutions Equal Opportunity Statement SQN Systems is an Equal Opportunity Employer and does not discriminate based on protected characteristics including race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status, marital status, or any other protected category. Employment Disclosure This position is sourced by ATHENA Consulting and employed by SQN Systems. The selected candidate will be assigned to DHHS under a subcontracting agreement. #
ATHENAJobs-HIGH Job Type:
Full-time Pay:
$27.00 per hour Application Question(s): Do you have experience in human services involving substantive client contact and service delivery?
