Human Services Specialist Metropolitan Center for Independent Living - 3.5 Saint Paul, MN Job Details Full-time $50,000 a year 22 hours ago Qualifications Disability support services Personal service client interaction documentation Resource identification in social services Customer relationship building Client rapport building Mid-level Family communication in social service case management Client management Organizational skills Human Services Direct patient care in social services case management Communication skills Provider communication in social service case management Community resource coordination Client interaction via phone calls Full Job Description Do you want to make a difference in the lives of people? Do you find joy in establishing meaningful connections with people? Are you organized, with good communication skills and a passion for helping people navigate challenging situations? If this sounds like you, you may be a great fit for providing case management services with MCIL. We are seeking compassionate and empathetic individuals to provide case management services to individuals with disabilities on CADI waivers, Traumatic Brain Injury Waivers, and Elderly Waivers. The successful candidate will have strong listening, organization, and documentation skills. Case Managers are responsible for coordinating services for individuals in order to meet their needs and work alongside people in maintaining as much independence as possible in their communities. Day to day activities involve phone and email communication with clients, other service providers, and family and community members. Case managers have the opportunity to conduct in-person visits with individuals on their case load twice yearly (these visits temporarily being done virtually when possible due to COVID). Timely documentation of communications and meetings is an essential function of this position. Training is provided to familiarize new case managers with county, state, and federal resources to ensure that client's needs are met and they are able to utilize all available resources to ensure their independence.