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VA
Voluntary Action Center
Social Service Provider
Career Insights for Social / Human Services Specialist
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Based on Missouri data
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What they do
A Social or Human Services Specialist identifies and arranges community services for clients. Can involve coordination of services for people with disabilities or those in recovery. They may also coordinate housing or job training assistance for immigrants, veterans, former inmates or families in crisis and can be involved in advocating for client needs.
$49,806 / year median in Missouri
+14% projected growth
Job Description
Social Service Provider Voluntary Action Center - 4.0 Columbia, MO Job Details Part-time From $17.50 an hour 8 days ago Qualifications Foreign language proficiency Interpretation Volunteer management Intake Interviewing Full Job Description VAC Services Provider Job Description Job Overview The Social Service Provider will accurately assess the needs of low-income persons and provide appropriate basic and emergency services to address those needs. Accountability is to the Services & Programs Coordinator . Specific Duties Client intake and referral:
- Interview clients to assess needs.
- Provide direct services appropriate for specific situations.
- Manage the lobby window.
- Make decisions on the basis of individual circumstances and within VAC program guidelines.
- Refer clients to other agencies in order to meet additional needs.
- Creatively address needs that do not fall into existing agency and program guidelines.
- Maintain current knowledge of community services.
- Maintain current information about community resources so clients can be appropriately referred for additional services at other agencies.
- Provide referrals and information as appropriate.
- Maintain proper records on client contacts and referrals.
- Assist with maintaining supplies and other stored items.
- Answer phone calls and assess client needs.
- Maintain a good working relationship between VAC and other social service agencies/resources in the community.
- Maintain professionalism while working with people from various populations and backgrounds.
- Be proficient in Apricot client database Additional Duties
- Be available for VAC fundraising events and programs as requested by the Executive Director.
- Represent VAC at meetings and other collaborations of social service agencies.
- Perform other duties as assigned.
- Evaluate information and conditions affecting the community and client population.
- Be familiar with current community needs.
- Attend pertinent workshops, meetings and seminars related to VAC's work.
- Recruit, facilitate, and direct VAC volunteers in cooperation with other staff.
- Ability to speak and interpret Spanish would be a plus.