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Mental Health Association of The Southern Tier

Peer Support Specialist

Career Insights for Social / Human Services Specialist

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What they do

A Social or Human Services Specialist identifies and arranges community services for clients. Can involve coordination of services for people with disabilities or those in recovery. They may also coordinate housing or job training assistance for immigrants, veterans, former inmates or families in crisis and can be involved in advocating for client needs.

$51,718 / year median in New York

+13% projected growth

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Job Description

$2,000 Sign- On Bonus 1st, 2nd & 3rd Shift available 2 Weeks Vacation
COMPETITIVE BENEFITS PROGRAM
Employer covers 90% of health insurance premiums Employer covers 100% of deductible with Health Reimbursement covering deductible
JOB SUMMARY
The Peer Support Specialist (PSS) provides support and assistance to individuals in crisis within a certified
OMH/OASAS
crisis facility. The Crisis Stabilization Center is a 24/7/365 program for individuals in Mental Health/Substance Use Disorder (MH/SUD) crisis situations. The PSS is a Person with Lived Experience (PWLE) who will provide immediate, therapeutic support to clients from the time of admission to discharge. PSS's are responsible to complete accurate documentation of services, provide peer-based supports using a person-centered approach, and contribute to the smooth operations of
CSC. DUTIES AND RESPONSIBILITIES
Assist in the daily program operations of the CSC to support individuals with MH/SUD challenges who are in crisis Provide peer support to clients of all ages, which may include advocacy and empowerment, prevention and recovery education, health and wellness coaching, parenting skill development, coping and stress management skills, and community resource information and referrals Provide therapeutic interventions as part of the interdisciplinary team, including psychoeducation, crisis counseling, de-escalation and crisis intervention strategies Discuss and model the use of healthy coping strategies to manage crisis situations Assist clients with accessing resources in the community; provide information for services to benefit and meet the needs of the clients (medical, social care, and behavior health services) Communicate and interact with community agencies to coordinate services/referrals for clients Communicate relevant client information with family members, caregivers, or designated individuals, as appropriate and if authorized Meet with clients one-on-one, offer planned programming (activities/groups) that support client goals and objectives Help maintain overall cleanliness and safety of the CSC Maintain accurate records and complete documentation relevant to the client Individual Service Plan Follow OMH and OASAS regulatory requirements and agency policies and procedures Treat all clients with dignity and respect Demonstrate teamwork among co-workers and contribute to a multi-disciplinary team approach Flexibility with work schedule in the case of call-ins or scheduling issues. Attend staff meetings and trainings Direct Client Support (60%) Plan Implementation and Documentation (25%) Other (15%)
REQUIRED QUALIFICATIONS
Minimum of a high school diploma/GED; degree in human services related field preferred Three years of experience working in human service programs, MH/SUD programs preferred Two years of experience working with children/youth and families Personal/lived experience that has been affected by mental health challenges or substance use disorders Valid NYS Peer Certification (or complete the certification within the orientation period); NYS Certification may include any of the following: Certified Peer Specialist (PSS -OMH) Certified Recovery Peer Advocate (CRPA-OASAS) Certified Family Peer Advocate (CFPA-OMH or OASAS) Certified Youth Peer Advocate (CYPA-OMH or OASAS) Successfully complete all required background and reference checks Complete all state and agency required trainings during orientation period, and annually, as required Maintain strict confidentiality and professional boundaries Support the mission and vision of
MHAST KNOWLEDGE/ SKILLS/ ABILITIES
Knowledge of MH/SUD issues facing individuals of all ages in the community Ability to handle crisis situations, traumatic events, or sensitive circumstances Knowledge of community resources, services, and systems to assist in recovery/treatment of MH/SUD conditions and to assist with Social Determinants of Health (SDOH) needs Understanding and sensitivity to support a diverse client population (race, religion, gender identity, sexual orientation, ethnicity, etc.). Knowledge or experience using an EMR/EHR system Knowledge of Microsoft Office Suite (Excel, Word, Teams, etc.) Ability to problem solve and use critical thinking skills Excellent communication skills (verbal, written)
WORKING CONDITIONS
Crisis center facility setting, program/activity setting, office setting Some exposure to cleaners, chemicals is expected Physical requirements include walking, bending, standing, climbing stairs, and lifting (light/medium-up to 50 pounds) May need to work a flexible schedule, depending on staffing needs This job description is a summary of the typical job functions; it is not a comprehensive list of all possible responsibilities and duties. Tasks may differ from what is outlined in the job description and other duties may be assigned as needed. The job description may be amended at any time at the discretion of
MHAST. MHAST
is an Equal Opportunity Employer. We are committed to employment practices that are inclusive and represent a diverse workforce. MHAST is also committed to employ individuals with personal, lived experiences, both mental health and substance use disorder experiences. Peers with lived experience are representative of the population served in MHAST programs and their work within the mental health field has been proven to be a pivotal part of the success and recovery of others.
Benefits:
Sign- On Bonus Medical ( Employer covers 90% of premium and 100% of deductible) Dental Vision Short Term and Long Term disability Optional FSA, Aflac Paid Time Off Employee Assistance Program Life Insurance 401k with Matching Flexible Schedule
OPEN INTERVIEWS
CASACs and Peer Support Professionals Tuesdays & Wednesdays, July 6,7,13,14 12:00 p.m. - 4:00 p.m. MHAST Main Office 47 Broad Avenue Binghamton, NY 13904 Please stop by if you are interested!