Emergency Housing Shelter Supervisor

Oneonta, New York About Us:

Opportunities for Otsego is one of 1,000+ Community Action Agencies across the nation that are actively fighting the "War on Poverty" based on President Lyndon B Johnson's ideal. Since 1966, Opportunities for Otsego has focused its attention on specific problems affecting the greater Otsego County community, mobilized resources, and developed solutions to unlock opportunities for low-income individuals and disenfranchised families. OFO's Emergency Housing program helps homeless and at-risk households during their transition from temporary to permanent housing. OFO assigns a case manager to help clients connect to community resources and find safe, stable housing. OFO's emergency shelter is free to income-eligible households, with a minimal fee for non-eligible households. Opportunities for Otsego is seeking a highly qualified solution-oriented professional to supervise shelter operations at Opportunity House, OFO's emergency shelter. OFO's Emergency Housing Assistance Program team is part of the solution to the local housing crisis, offering hope and stability to homeless families and those at risk of becoming homeless.

Salary Range:

$68,000

•$75,000 annually

Pay Range Guide:

Standard Start Rate

•education and experience meet job requirements

Advanced Start Rate

•education and experience exceed job requirements (subject to approval)

Benefits available to our

Emergency Housing Shelter Supervisor:

Health, dental, vision, and other optional benefits

Generous holiday schedule

Paid vacation and sick time

Employer Health Savings Account (HSA) contributions on eligible plans

403(b) Retirement Plan

Employee Assistance Program

Local, state, and national training and certification opportunities

Eligibility for our Public Service Loan Forgiveness (PSLF) Program (more information available via our website) Most Important Responsibilities of our

Emergency Housing Shelter Supervisor:

Supervise employees, volunteers, and interns, including selection, training, and scheduling

Provide shelter coverage as needed

Ensure shelter service quality and compliance with policies and procedures

Ensure that the emergency housing facility is properly maintained

Supervise and conduct client case management and ensure Independent Living Plans are followed

Ensure that required program data is collected and maintained in databases and files

Complete monthly/quarterly/annual reports, including housing reports, HMIS, CACFP meal counts, HPNAP data, and CSBG goal progression Click here to view full Job Description

REQUIREMENTS

of our

Emergency Housing Shelter Supervisor:

Minimum Education and Experience:

Bachelor's degree in human services or highly related field with 1-3 years relevant experience in human services

OR Associate's degree in human services or highly related field with 5 years relevant experience in human services

One-year supervisory experience

Valid, unrestricted New York driver's license

Expected Skills:

Technical and service skills required by duties

Client service orientation; accountability for results

Teamwork; ability to delegate, multi-task; adaptability; reliability

Specialized knowledge of the field

Consistent exercise of discretion and judgment; work predominantly varied in character

Performance management

Basic computer skills (including, but not limited to: Microsoft Word, Excel, Outlook)

Strong communication skills (including telephone, email, and writing)

Working Conditions:

Typical office environment and equipment

Work in homeless shelter

Work with clients in crisis

Local travel

Pay Range:

$1,309.28

•$1,440.20 per week