A Social or Human Services Specialist identifies and arranges community services for clients. Can involve coordination of services for people with disabilities or those in recovery. They may also coordinate housing or job training assistance for immigrants, veterans, former inmates or families in crisis and can be involved in advocating for client needs.
Works as part of a multidisciplinary team and provides direct services to children and families engaged by ICAN. The wraparound service provider makes service decisions in a variety of settings including schools, and communities to meet the needs and preferences of children and families. They are expected to promote the philosophy and mission of the agency through the following (but not limited to) roles: Family Skills Training Crisis Avoidance Curfew Checks Rise and Shine Services Psychosocial Rehabilitation Rehabilitation Psychoeducation Strength Based Service Planning Daily Living Skills /
Community Integration Treatment Duties and Responsibilities:
Demonstrate skills that promote a safe physical and emotional environment for the participant within the context of their living environment and community. Successfully complete any/all required trainings (general orientation and service specific) within established timeframes. Adhere to all agency policies including confidentiality, attendance, and cultural sensitivity. Provide any/all services assigned in the active service plan. Including completion of annual and ongoing functional assessments. Attend any/all scheduled team meetings with the Participant and providers and/or with any other individuals involved in the planning and care. Remain in contact with participants, natural support and service coordinator and other providers to ensure continuity of care. Act as a liaison between client and family, agency personnel and other service providers as necessary and appropriate. Complete all required documentation in a comprehensive and timely manner as required by the Department of Social Services and ICAN regulations. Participate in the agency's utilization review, incident reporting and quality improvement program as deemed appropriate by the supervisor. Work directly with participants to provide assistance with learning skills such as budgeting, grocery shopping, home maintenance, pre-vocational training, cognitive remediation, problem solving, and development of functional compensation strategies, medication management, and self-care skills. Work flexible hours as dictated by service need including working weekends, evenings, and split shifts as required. Travel is required in order to provide services in multiple settings including, but not limited to family homes, local schools, community programs, and places of employment. Additional duties may be assigned, on an as needed basis.
Education/Experience:
Preferred:
Associate's Degree in Education, Special Education, Psychology, Social Work, or related field and four years relevant experience or Bachelor's Degree in Education, Special Education, Psychology, Social Work, Human Services or related field required with at least two years relevant experience in traditional and non-traditional youth service setting required. A valid NYS Driver's License is required.
