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OH
Oklahoma Human Services
Family Services Specialist I/II
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Job Description
Family Services Specialist I/II This is a full-time position in an office setting Monday through Friday 8:00 AM - 5:00 PM. This position is located in McAlester, Oklahoma.
Annual Salary:
Level I H14
A:
$37,440.00 + Full State Employee Benefits Level II H14
B:
$40,248.00 + Full State Employee Benefits Travel is occasional. Must possess a valid driver's license and maintain required car insurance. Must attend mandatory in-office training, including JumpSTARt Training located at a regional training facility. (Travel and lodging paid).
Minimum Qualifications:
Level I:
Education and Experience requirements consist of two (2) years of experience performing administrative support, recordkeeping, customer service, or client service functions in a call center, business, healthcare, public sector, or social services environment; OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience.
Level II:
Education and Experience requirements consist of a bachelor's degree; OR an associate's degree plus two (2) years of experience performing administrative support, recordkeeping, customer service, or client service functions in a call center, business, healthcare, public sector, or social services environment or an equivalent combination of education and experience, substituting one (1) year of experience in professional business, public sector, or social work environment for each year of the bachelor's degree; OR two (2) years of experience as a Family Services Specialist.
Job Responsibilities:
Greet clients in a professional and kind manner in an OKDHS retail space. Assess the needs of individuals and determine eligibility for specific programs for Adult and Family Services. Interview clients in an office setting or via phone. Manage a caseload. Compile data and complete documentation to determine eligibility. Make appropriate program referrals to community resources. Participate in individual and staff conferences. Must attend all mandatory training associated with the position. __________ If you have questions, please contact DHS.Careers@okdhs.org OKDHS is a Fair Chance Employer. This is a position in the
Oklahoma Civil Service Announcement Number:
26-JD237 83007399/JR65758
Benefits
- Dental Insurance