Housing Coordinator

Job Overview:

The Housing Coordinator is responsible for supporting members in accessing and maintaining affordable, accessible housing by navigating federal, state, and local housing programs. This role brings expertise in housing case management, residential options, and Social Determinants of Health (SDOH), and serves as a key advisor to Care Managers and other member-facing teams. The Housing Coordinator assists with identifying, securing, and stabilizing housing solutions for members across the community. Remote, Field-Based (Delaware) Key Responsibilities Develop and maintain external relationships with housing and other Social Determinants of Health (SDOH)-focused agencies and organizations. Lead efforts to identify housing and SDOH opportunities that align with members' individual needs. Educate, train, and consult internal teams on housing-related SDOH resources and systems appropriate for member populations. Assist with complex member cases involving housing instability, homelessness risk, or additional SDOH barriers requiring advanced support and intervention. Other Responsibilities Establish, evaluate, and strengthen innovative partnerships with housing and SDOH organizations to expand access to affordable and accessible housing, particularly for members transitioning into community-based living. Maintain, track, and assess housing referrals received through the care coordination line of business. Partner with community-based organizations to develop and deliver training focused on affordable housing services. Promote and cultivate a culture of housing awareness through ongoing trainings and consultative support to Population Health teams in identifying viable housing options for members. Serve as the subject matter expert on housing and act as an organizational resource for Social Determinants of Health and Healthy Opportunity needs. Develop and implement standards and procedures for staff to ensure effective follow-through and closure on housing referrals and other in-home support connections. Represent the organization in relevant community meetings and housing-focused workgroups. Support efforts to secure housing for members experiencing housing insecurity or homelessness.

Education/Experience:

Bachelor's Degree preferred Associate Degree or equivalent work experience required The Coordinator must be familiar with the relevant public and private housing and SDOH resources and stakeholders. Ability to leverage knowledge and experience of affordable housing programs for identified populations at a local, State and federal level to identify and develop housing opportunities. 3 to 5 years of experience in direct services (housing) for vulnerable populations, non-profit or government program management (housing services), or both. Ability to employ Motivational Interviewing and other person-centered approaches to engaging members in housing navigation services Strong written and verbal communication skills. Must also be able to provide effective training, prepare written reports, and maintain client documentation. Ability to effectively present information and respond to questions from staff, members, funders, governmental agencies, and the general public. Demonstrated knowledge of the system of housing opportunities and how to access them (e.g., Coordinated Entry system, public housing, eviction prevention/rental assistance programs, legal assistance, affordable housing applications / re-certification process, etc.). Ability to work in various communities and travel throughout the State of Delaware required. Valid Driver's license.

Our Comprehensive Benefits Package:

Flexible work solutions include remote options, hybrid work schedules, competitive pay, paid time off, holidays and volunteer events, health insurance coverage for you and your dependents starting Day 1, 401(k) retirement savings plan, tuition reimbursement, and more.

Why Join Us:

Your career starts now. We are looking for the next generation of healthcare leaders. At AmeriHealth Caritas, we are passionate about helping people get care, stay well, and build healthy communities. As one of the nation's leaders in healthcare solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services, and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together, we can build healthier communities. If you are driven to make a difference, we want to hear from you. About AmeriHealth Caritas Headquartered in Newtown Square, Pennsylvania, AmeriHealth Caritas is a mission-driven organization with over 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. Our services include integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services. Discover more about us at http://www.amerihealthcaritas.com