Job description: UWCCR Company Information Established in 1923, United Way California Capital Region has steadfastly supported the Sacramento community, fostering transformative change for nearly a century. Serving the counties of Amador, El Dorado, Placer, Sacramento, and Yolo, our mission is to end poverty in the capital region.

Our strategy is threefold:

helping kids excel in school, investing in children and families, and strengthening local schools. We believe in beginning at

Square One:

Helping every family succeed so their community can too. Our approach to the services we provide is holistic and grounded in a public health model, starting at birth, providing children with monthly books up to age 5, and helping foster youth with savings accounts as they transition to adulthood. Recognizing that children's needs extend beyond the classroom, we address immediate basic needs as well like hunger and housing. Thisis why we provide housing supportive services, including housing navigation and sustainability, under the CalAIM program, further alleviating family economic pressures. We proudly pioneered the first guaranteed income program in Sacramento and oversee the largest free tax preparation initiative across our counties. Moreover, our involvement spans various school districts, offering case management for K-8 foster youth and spearheading the Community Schools initiative in West Sacramento, catering to 7,000 children. Recently, United Way California Capital Region received prestigious recognitions: the 2023 Sacramento Black Chamber of Commerce Non-Profit of the Year, the 2023 Sacramento Metropolitan Chamber of Commerce Centennial Business Hall of Fame Award, and our CEO was named one of the 2024 Most Admired CEOs by the Sacramento Business Journal. These honors reflect our ongoing efforts and commitment to the community, underscoring our role in fostering a healthier, more prosperous region. At United Way's core is the philosophy that families possess the blueprint for their prosperity. We stand alongside them, offering resources to help them realize their potential. This inclusive approach, spanning from our staff to our initiatives, epitomizes our commitment: to ensure every family, and thereby every community, thrives. Anti-racism, Diversity, and Inclusion. UWCCR recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. Our Human Resources and Executive Team are committed to promoting Anti-Racism, Diversity, and Inclusion efforts to address racial inequities and disparities. We live these values by improving equity, diversity, and inclusion in recruitment, selection, and employment practices. We aspire to recruit, employ, retain, and promote talented individuals representing the full spectrum of our community, and welcome all candidates, including candidates of any race, religion, national origin, gender, gender identity or expression, sexual orientation, and age, and candidates with disabilities. Job Summary The Housing Services Navigator offers a range of services to help households find and secure housing. The Housing Navigator assists participants in navigating the housing process, provides housing deposits, and coordinates with care teams to deliver contracted services. Navigators serve individuals in UWCCR service areas who are at risk of recidivism due to a lack of support in critical areas such as housing, employment, and behavioral health. Classification Specification Under direct supervision, Navigators contribute to the stated goals of UWCCR by providing functional and/or operational services within the affiliated department or program. They provide specialized support by utilizing general knowledge, skills, and abilities of the department's particular field to complete various assignments of moderate difficulty. Navigators may have contact with external partners to provide and gather information. They perform tasks with moderate complexity with the direction of departmental leadership. The organization provides services to a large population of Spanish speaking clients; the most desirable candidate will possess bilingual fluency in Spanish. Responsibilities Housing Services Navigation - 80% Works actively with the program's other team members to develop strategies for outreach to participants who tend to isolate themselves. Demonstrates a commitment to participant choice and empowerment. Demonstrates an ability to develop respectful interpersonal relationships with participants while maintaining appropriate boundaries. Assists and supports participants with identifying, linking to, and appropriately utilizing healthcare resources, including the member's primary care physician as well as specialty care providers, dental care, and vision care, if applicable. Assists and supports members with linking to and utilizing education and employment services. Increases awareness and provide linkage to self-help programs and participant advocacy organizations that promote recovery. Encourages and supports members' skills and talents. Participates in off-site presentations introducing the program to community partners and potential new participants. Attends and participates in staff meetings on a regular basis to provide input towards program development and staff training. Attends and participates in scheduled supervision to provide or receive input towards program development and staff training. Exhibits a non-judgmental approach to effective listening, maintaining, respectful eye contact, and an appropriate level of engagement. Reports to work on time and maintains reliable and regular attendance. Models the agency's mission and core values in all communication and correspondence. Communicates effectively in a culturally competent manner with a diverse member population and promotes favorable interaction with managers, co-workers and others. Provides caregivers or other support system with information about the agency, process and procedures, and the various roles to assist them. Participates in continuous learning process as it relates to engaging participants. Completing intakes and assessments to determine clients' housing needs and identify clients requiring completion of

HMIS CES

Surveys. Meeting with clients on a weekly basis to monitor and evaluate housing progression Assisting clients with developing an individualized housing support plan based upon the housing assessment. Identifying and securing available resources to assist with subsidizing rent and identifying affordable housing options, including but not limited to: Evaluating the rental market. o Networking with potential landlords to develop relationships and build housing stock. Assisting with housing applications, including gathering and compiling supporting documents. Assisting with applications for supportive and subsidized housing. Conduct pre-inspections of identified unit to ensure it meets Housing Quality Standards (HQS) Assist clients with requesting security deposit assistance and set up fees (i.e.; utility arrearages and deposits). Assistance with obtaining necessary household goods that ensure the access and safety of each individual client (i.e.; hospital beds, hoyer lifts, HVAC, and pest control services, etc.). Provide landlord/tenant mediation services to address issues and concerns and help clients maintain their permanent housing. Educate clients on Landlord/Tenants rights. Maintaining documentation of services provided as required by the program contract and Agency standards by completing service notes, documentation in HMIS and

UWCCR CRM

; and completion of all required documents in accordance with HUD and funding source. Maintain housing charts in accordance with Agency and contractual requirements and guidelines. Conduct health & safety home visits, including unit habitability inspections. Early intervention services that identify potential behaviors that may jeopardize a client's housing, such as: late rental payments, hoarding, substance use, and other lease violations. Collaborate and provide linkage to community resources to prevent eviction when clients housing is potentially jeopardized. Assist with benefits advocacy, including assistance with obtaining identification and documentation for SSI eligibility, and support with SSI application process Departmental Assistance - 15% Attend staff meetings, monthly partner meetings as requested, and case conferencing. Effectively manage and build working relationships with others, including external partners and various UWCCR staff of all levels. Assist management in compiling data, completing reports, and gathering supporting documents needed for the program. Ensure documentation from staff is completed at the beginning of each month. Work in collaboration with Director, biller, accounting staff and all coordinators to create policies and procedures. Confirm that Housing Navigators have been trained in tenant rights and responsibilities, fair housing and all mandated training provided by the agency. Additional Duties - 5% Assist with miscellaneous projects and requests on an as needed basis. Required Education and Experience High school diploma or GED required. 2 years of experience related to case management, housing supportive services, and working with the homeless population. Knowledge of housing rights pertaining to homelessness, and low- and moderate-income housing. Required Knowledge and Skills Knowledge of Coordinated Entry Systems (CES), local Continuum of Care system, local housing authorities, and ability to create partnerships with local landlords, realtors, property management companies as an effort to build housing stock. Have training in Motivational Interviewing, Trauma Informed Care, Harm Reduction, and other related trainings. Demonstrate ability to work effectively and professionally with diverse communities. Possess a high level of tolerance and understanding for individuals with urgent and multiple case management and health needs. Work just as well independently as they do on a team. Exercise mature judgement, and are highly motivated, self-starting, and proactive. Are excellent at communicating, whether in writing or verbally. Have a strong sense of prioritization and can coordinate multiple demands in a high pressure environment Physical Requirements Communicate with staff, volunteers, donors, agencies, companies and other customers by telephone, email, and in face-to-face, one-to-one or group settings. Use telephone, laptop, computer, monitor, mouse, keyboard, printer/copier, calculator, and standard office equipment. Sit at a desk for extended periods of time. Lift and move objects up to 10 pounds such as large binders, boxes, books, and small office equipment. Have sufficient finger/hand coordination and dexterity to operate and adjust office equipment such as telephone, computer, printer/copier, etc. Special Requirements Possession of an appropriate California operator's license issued by the State Department of Motor Vehicles, and adequate automobile insurance; possession and maintenance of a good driving record (as evidenced by freedom from multiple or serious traffic violation for at least a two-year duration) that does not contribute to an increase in UWCCR insurance rates. At-will Statement This position is considered at-will. This means employment may be terminated at any time, with or without notice and with or without cause. Likewise, the company respects the right of employees to leave the company at any time, with or without notice and with or without cause.

Job Type:

Full-time Pay:

$25.00 - $26.00 per hour

Benefits:

401(k) 401(k) matching 403(b) Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Mileage reimbursement Paid time off Retirement plan Vision insurance Application Question(s): Do you have experience in Property Management? Do you have experience in Data Entry? Do you have experience in Progress Notes and documentation? How comfortable are you meeting clients in various settings such as shelters or public locations?

Language:

Spanish (Preferred) Ability to

Commute:

Fairfield, CA 94533 (Required)

Work Location:

Hybrid remote in Fairfield, CA 94533