A Social or Human Services Specialist identifies and arranges community services for clients. Can involve coordination of services for people with disabilities or those in recovery. They may also coordinate housing or job training assistance for immigrants, veterans, former inmates or families in crisis and can be involved in advocating for client needs.
Home Care Community Liaison and Outreach Specialist All Hearts Home Health Care Norfolk, VA Job Details Part-time | Full-time | Contract $20 - $25 an hour 15 hours ago Benefits Mileage reimbursement Qualifications Achieving large sales Deal closing Managing customer accounts Customer communication Product presentation Customer relationship building In-person customer service Client relationship development Client database systems Customer engagement Sales territory planning Sales management systems proficiency Time-based sales targets Corporate sales environment CRM system proficiency Productivity software Closing sales leads
Full Job Description Compensation Package Position:
Community Liaison / Home Care & Marketing Representative Employment Status Part-time 20 hours per week Compensation Base pay: $20.00 - $25.00/hour Commission $200 for every new Medicaid client who: Completes admission, Begins receiving services, and Remains active for at least 30 days. Monthly Performance Bonus $500 bonus when 5 or more new Medicaid clients become active during the same calendar month. Responsibilities Market All Hearts Home Care to: Hospitals Rehabilitation facilities Skilled nursing facilities Physician offices Case managers Social workers Senior living communities Develop and maintain referral relationships. Conduct community outreach and networking events. Follow up on all referrals promptly. Coordinate with the intake team to ensure timely admissions. Assist with social media and local marketing initiatives. Represent the company professionally in the community. Performance Expectations (First 90 Days) Make 15-20 in-person marketing visits per week. Build relationships with at least 50 referral sources. Generate 8-10 qualified referrals per month. Convert at least 2-5 referrals into active Medicaid clients each month.
Additional Incentives:
Mileage reimbursement at the IRS standard rate for approved business travel. Company business cards, branded apparel, and marketing materials. Opportunities for promotion to Director of Business Development as the agency grows. Annual performance reviews with eligibility for raises based on results. Job Overview We are seeking a dynamic and energetic Community Liaison / Home Care Sales and Marketing Representative to join our team. In this pivotal role, you will serve as the vital bridge between our organization and the community, fostering strong relationships with healthcare providers, patients, and local organizations. Your mission is to promote our home care services through proactive outreach, engaging product demonstrations, and personalized client interactions. This role offers an exciting opportunity to lead territory management efforts, drive sales growth, and make a meaningful impact on individuals' quality of life by connecting them with essential home care solutions. Duties Develop and execute strategic outreach plans to build relationships with healthcare providers, clinics, hospitals, and community organizations. Conduct compelling product demos and presentations to showcase our home care offerings, emphasizing benefits and tailored solutions. Manage a designated territory by identifying new business opportunities and nurturing existing client relationships through consistent follow-up. Negotiate service agreements and close deals effectively while ensuring customer satisfaction remains paramount. Utilize CRM (Customer Relationship Management) systems to track leads, sales activities, and client interactions for optimal account management. Collaborate with internal teams to coordinate marketing campaigns, educational events, and community engagement initiatives. Maintain detailed records of client communications, sales progress, and territory analysis to meet or exceed sales goals consistently. Requirements Proven experience in outside sales or B2B (business-to-business) sales within the healthcare or medical device industry is highly preferred. Strong negotiation skills coupled with excellent communication and customer relationship-building abilities. Demonstrated success in product demonstrations, technical sales experience, and deal closing. Proficiency in Microsoft Office Suite (Word, PowerPoint) and CRM systems for effective account management. Ability to manage a territory independently while maintaining organizational skills for scheduling and follow-up. Knowledge of scientific or medical equipment technical sales is advantageous; pharmaceutical or medical sales experience is a plus. Exceptional interpersonal skills with a focus on client communication and customer service excellence. Field sales experience with a track record of meeting or exceeding sales targets in enterprise selling environments. Join us in this exciting role where your proactive approach will help improve lives through innovative home care solutions! We are committed to supporting your professional growth while fostering a vibrant team environment dedicated to making a difference in the community.
