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DO
Department of Workforce Development and Advancement
Opportunity Advocate (Norfolk) #R0006
Entry-Level JobVerifiedNo experience needed
Career Insights for Social / Human Services Specialist
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Scorecard
Based on Virginia data
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What they do
A Social or Human Services Specialist identifies and arranges community services for clients. Can involve coordination of services for people with disabilities or those in recovery. They may also coordinate housing or job training assistance for immigrants, veterans, former inmates or families in crisis and can be involved in advocating for client needs.
$53,606 / year median in Virginia
+11% projected growth
Job Description
Opportunity Advocate (Norfolk) #R0006 Department of Workforce Development and Advancement Norfolk, VA Job Details Full-time $45,747•$54,188 a year 1 day ago Qualifications Case documentation in social services Customer service Writing skills Training material drafting Microsoft Office Records management Training & development Workforce development Full Job Description 5108534 Norfolk, Virginia, United States Department of Workforce Development and Advancement Administrative Services Restricted Full-Time Closing at: Aug 4 2026•23:55
Virginia.
Gov account. The DWDA does not provide sponsorship; therefore, applicants must be a citizen or national of the U.S., a Lawful Permanent Resident, or an alien authorized to work in the
Virginia.
Gov account.
Virginia.
Gov account. In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to
EDT Department of Workforce Development and Advancement Title:
Opportunity Advocate (Norfolk) #R0006State Role Title:
Prog Admin Specialist I Hiring Range:
$45,747•$54,188Pay Band:
4Agency:
Department of Workforce Development and Advancement Location:
NORFOLK Agency Website:
https://www.virginiaworks.virginia.govRecruitment Type:
General Public•G Job Duties Serves as a Fair Chance champion by conducting outreach and delivering customized services to second chance (SC) and justice-involved individuals and employers. Increase employment opportunities, reduce recidivism, and expand access to the workforce ecosystem. Collaborate with Department of Corrections (DOC), One-Stop staff, and community partners to implement workforce development initiatives. Promote agency services to employers, conduct outreach and training, make presentations, and participate in boards, committees, and events. Ensure compliance with state and federal requirements and meet performance outcomes. This is a restricted position, and continued employment is contingent upon the availability of required funding. Minimum Qualifications Demonstrated knowledge of related community resources; general employment issues, trends and business practices; demonstrated knowledge of counseling and parole services; demonstrated knowledge of workforce services systems; relevant compliant procedures and enforcement agencies; and re-employment, re-entry and recidivism programs. Strong customer service, case management, organizational, and computer skills (MS Office or comparable applicability. Demonstrated ability to communicate effectively both orally and in writing (e.g., make presentations, exchange information with clients and partners, and prepare reports and training materials); interpret and follow established laws, policies, and procedures; work with clients in crisis to identify needs, enhance employable skills, and obtain and retain suitable employment; work independently; remain objective, non-judgmental and focused; meet deadlines; and prepare and manage cases and records. Additional Considerations Knowledge of available services, benefits, and protections afforded to SC individuals through the Employment Service (ES) and the broader workforce devolvement system. Knowledge ofWIOA, 20 CFR
653.107, Wagner-Peyser, and Fair Chance and/or other related recidivism programs. Familiarity with the unique needs and barriers faced by SC individuals and available services. Bilingual communication skills (e.g., Spanish) along with an understanding and respect for the cultural backgrounds of this population. Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position. The Department of Workforce Development and Advancement is an Equal Opportunity Employer/Program, and a Virginia Values Veterans certified employer. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply and receive preference in the hiring process. The selected candidate must successfully pass a comprehensive background check including an FBI fingerprint background investigation. Applications for this position must be submitted electronically through this website. Mailed, emailed, faxed, or hand delivered applications and résumés will not be accepted. Applications are not accepted after the recruitment closing date. Please carefully review the details of this recruitment including the location of the position and the posted salary before applying. DWDA does not provide relocation assistance, and no salary will be offered outside of the posted salary range / flat rate. Consideration for an interview is based solely on the information within the application (and/or resume). You must ensure your application/resume includes the scope of your experience, knowledge, skills, and abilities as it relates to the position you are applying for. Information not stated will not be assumed. This website will provide a confirmation of receipt when the application is submitted for consideration. For the status of your application and this position, please refer to your Jobs.Virginia.
Gov account. The DWDA does not provide sponsorship; therefore, applicants must be a citizen or national of the U.S., a Lawful Permanent Resident, or an alien authorized to work in the
US. NOTICE
DWDA will record information from each new employee's Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization. Virginia Works (Virginia Department of Workforce Development and Advancement) is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. Language assistance services are available and free of charge. TTY/Virginia Relay 711Layoff Preferences:
Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of VA employees only) MUST attach these forms when submitting their state application and/or résumé. Employees are not permitted to begin teleworking until they have completed 90 days of employment. Telework eligibility and approval may only be considered after this initial period of on-site work.Contact Information Name:
Human Resources Phone:
For the most up-to-date status of your application, please refer to your Jobs.Virginia.
Gov account.
Email:
For the most up-to-date status of your application, please refer to your Jobs.Virginia.
Gov account. In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to