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RC
Rock County
Comprehensive Community Services -Human Services Professional II
Career Insights for Social / Human Services Specialist
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What they do
A Social or Human Services Specialist identifies and arranges community services for clients. Can involve coordination of services for people with disabilities or those in recovery. They may also coordinate housing or job training assistance for immigrants, veterans, former inmates or families in crisis and can be involved in advocating for client needs.
$51,002 / year median in Wisconsin
+7% projected growth
Job Description
Under the direction of the CCS Program Manager and CCS supervisor, work involves providing comprehensive, person-centered, team based, community treatment to adults, youth, and families living with mental illness, substance abuse or co-occurring disorders receiving services through the Comprehensive Community Services. Work primarily includes the provision service facilitation and can include psychosocial rehabilitation, skill development, and other services on the CCS service array according to treatment plans. In conjunction with service provision, responsibilities may include the development and maintenance of case records, benefits, plans and reports in accordance with DHS 36, other relevant program codes, Social Security and Medicaid requirements. Work in collaboration with a treatment team, other HSD employees, families and collateral agencies. Supports and promotes the vision, mission, and guiding principles of the Human Services Department. Performs in a manner consistent with the HSD Professional Standards and "Commitment to My Co-Workers." 65% Provide psychosocial rehab services in the form of case management that are person-centered, trauma informed, team oriented, and community based in accordance with DHS 36 (and other relevant program codes). These activities are to be completed in collaboration with a treatment team, other HSD employees, families and collateral agencies. Complete functional screens, Reaching Recovery tools, comprehensive assessments, recovery plans, and discharge documents within appropriate time frames. Complete other state reporting requirements. Coordinate and monitor clinically relevant treatment plans and teams ensuring that services are culturally competent, recovery oriented and involve consumer participation. Testify at court proceedings as needed. Advocate for, develop, and support community resources to keep people in the most natural and least restrictive living environment. Respond to team emergencies as requested and needed. Support and cover for team members as appropriate. Regularly assess and communicate consumer mental status, areas of functioning, suicide and homicide risk, safety concerns, achievement towards goals, and symptom patterns. Maintain prompt communication with family members, team members, Crisis, and collateral agencies.. 10
- Provide direct psychosocial rehabilitation services, as detailed in the recovery plan.
- Complete administrative tasks in accordance with DHS 36, Social Security and Medicaid, other codes, and policy and procedure requirements.
- Attend in-services, trainings, division/department meetings, committee meetings and trainings as requested or approved by your supervisor . 5
- Perform other duties as assigned.
- Knowledge of assessment and treatment of persons across the lifespan whom have mental illness or substance abuse disorders including co-occurring disorders
- Knowledge of assessment techniques and the ability to make sound assessments and form solid clinical plans based on the assessment information.
- Ability to embrace and nurture a person centered, trauma informed, recovery oriented framework and culture for service delivery.
- Knowledge of therapeutic and psychosocial rehabilitation interventions for children, youth, adults, and families with complex needs.
- Knowledge of the laws, regulations and practices pertaining to
DHS 36, DHS
35, 48, 51, and 55- Knowledge of psychotropic medications, their effect, side effects and abuse potential
- Knowledge of community resources and how to effectively utilize them.
- Ability to plan and organize work effectively.
- Ability and skill to maintain accurate current records and prepare clear and concise reports
- Ability to establish and maintain effective working relationships with agency staff, community members, families, and collateral agencies.
- Knowledge of various cultures and diverse populations and ways in which cultural values impact individuals, families, and the community.
- Ability to make assessments and provide or refer for appropriate treatment.
- Ability to manage one's time and emotions in an environment of rapidly changing priorities.
- Ability and comfort in assessing risk and safety planning
- Ability to accept feedback and apply feedback given.