Store Manager

Store Manager Morris, IL 60450 Full-time Full-time The UPS Store Manager serves as the primary leader responsible for the overall success, daily operations, and customer experience of the store. This role oversees all aspects of store performance, including opening and closing procedures, cash management, inventory control, quality standards, safety, and compliance with company. The UPS Store Manager leads by example, is capable of performing all sales and customer service functions, and ensures the store operates efficiently while upholding brand standards and delivering exceptional service. In this role, the UPS Store Manager recruits, trains, schedules, and coaches a high-performing team focused on sales growth and customer satisfaction. They actively monitor labor goals, develop staff through ongoing feedback and performance evaluations, and foster a positive, collaborative work environment. The Store Manager partners with the Area Manager and Store Owner to implement sales and marketing strategies, increase reviews and ratings, engage in community outreach, and identify opportunities to grow revenue through cross-selling and upselling. The Store Manager is also responsible for mailbox services, house account billing, reporting, and regulatory compliance, including maintaining Notary Public certification and ensuring notary coverage during business hours. This position requires strong leadership, attention to detail, and the ability to manage multiple priorities in a fast-paced retail environment. Ideal candidates have 3-5 years of retail management experience, strong communication skills, and a commitment to continuous learning, operational excellence, and outstanding customer service.

Benefits:

Flexible schedule Paid time off Retirement plan

Work Location:

In person