Supervisor, Laboratory Services

Why ThedaCare? Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you're interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare. Benefits, with a whole-person approach to wellness•Lifestyle Engagement e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support Access & Affordability e.g. minimal or zero copays, team member cost sharing premiums, daycare About ThedaCare!

Summary :

The Supervisor, Laboratory Services is accountable for providing clear daily expectations, workflow direction, and staffing oversight. Ensures that requirements for quality, safety, and service are met or exceeded. Performs laboratory tasks as needed to ensure timely collection, processing, and resulting of specimens.

Job Description:

KEY ACCOUNTABILITIES

Is accountable for day-to-day supervision of department and ensures the highest quality standard for results. Analyzes, develops, and implements methods and systems to improve the overall efficiency and effectiveness of services and functions. Implements focus on quality, clinical care, education, and research, delegating as necessary to meet patient demands. Models behavior and service standards, ensuring service expectations are understood by team, and that team members are properly trained. Provides input to the strategic planning process. Models clinical and ThedaCare policies and standards. Coaches others to adhere to federal and state regulatory agency requirements to ensure the highest quality standards. Supervises the daily activities of laboratory departments through managing daily workflows and assignments. Schedules team members, and delegates and redirects team member assignments in accordance to daily workflows. Understands workflows to proactively anticipate barriers and recommends efficiencies and Improvements. Interprets and evaluates data to improve the delivery of a quality product or service through process observation, measurements, benchmarking, and tracking. Responds quickly to resolve operational or team member situations, by resolving conflicts and escalating difficult situations or problematic issues to the manager. Serves as subject matter expert for ThedaCare Laboratories.

QUALIFICATIONS

Associate's degree Four years of laboratory experience

PHYSICAL DEMANDS

Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties

WORK ENVIRONMENT

Works in a medical setting with high risk of exposure to blood and body fluids, chemicals, and biohazardous materials Frequent exposure to sharp objects and instruments Occasional exposure to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock Occasional contact with aggressive and or combative patients Use of computers throughout the work day Frequent use of keyboard with repetitive motion of hands, wrists, and fingers Onsite Leadership. Position to include approx. 20% time in the work (Tech, Phlebotomy, Processing depending on the candidate) and potential lead an area of service. Position is part of the leadership team of the Waupaca Campus and the system Laboratory. Leadership experience preferred, MLT/MT preferred. FTE for department 13.8. 2500 Draws per month 28,000 Tests performed per month

Scheduled Weekly Hours:

40

Scheduled FTE:

1

Location:

ThedaCare Medical Center•Waupaca•

Waupaca,Wisconsin Overtime Exempt:

Yes Worker Shift Details:

Days About ThedaCare ThedaCare is a community health system consisting of seven hospitals, numerous clinics and related services.

We are the third largest health care employer in Wisconsin and the largest employer in the state's second largest economic market•Northeast Wisconsin•with approximately 6,800 employees. Through our 100-year history, ThedaCare has woven itself into the very fabric of the communities we serve. For our employees, ThedaCare offers an environment that not only welcomes but also encourages innovative thinking and fresh approaches to today's health care challenges. We've improved the health of thousands of individuals. We know this because we track our quality and constantly seek to improve our care and services for the members of our communities. This job posting is available in other languages besides English free of charge. Please contact the ThedaCare Employment Center to make your request at 920-830-5800 and then prompt "1". ThedaCare is an Equal Opportunity Employer. ThedaCare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, ancestry, color, religion, sex, gender identity, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, or any other basis protected by law.