Supervisory Customer Experience Associate (Central Checkout)

H-004761-2026

Supervisory Customer Experience Associate (Central Checkout) United States - Louisiana - Fort Polk Regular Part Time Job Description As a Supervisor in Central Checkout/Customer SAervice, you will lead a team of passionate and knowledgeable Customer Experience Associates who strive to exceed customer expectations by focusing on extraordinary customer experiences. You are responsible for understanding sales goals, planning and executing daily/weekly workloads to deliver on department and store sales goals as well as customer engagement. You will create schedules that aligns with customer and business needs and lead a culture of accountability through clear expectations and performance management on critical service and engagement behaviors. You will quickly respond to and deescalate negative customer experiences and ensure that your team understands and is empowered to make things right for the best customers in the world. We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD. So what can you expect as a Supervisor in Central Checkout/Customer Service at the Exchange? Promote a positive team and customer centric culture Lead a culture of accountability through clear expectations Utilize business knowledge to understand, troubleshoot and follow-up on opportunity areas Ensure customers have an extraordinary experience while shopping Greet every customer with eye contact and smile in your authentic way We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted Facility Name

POLK MAIN STORE

Job Grade 2 Job Tier 1 Career Area Retail Operations Supervisor Yes Job Qualifications Completion of high school or the equivalent. Retail experience. Demonstrated willingness and potential for additional responsibility. If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting. Additional Qualifications/Requirements

CUSTOMER EXPERIENCE SUPERVISOR AT THE MAIN EXCHANGE CUSTOMER SERVICE/CENTRAL CHECKOUT.AVAILABILITY

SAT-FRI 1000-1930 Salary Minimum $17.25 Salary Maximum $24.12 Number of Positions Remaining 1 Job Expires 24-May-2026