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Northern Light Mayo Hospital (FKA Mayo Regional Hospital)

Brewer, ME (In Person)

Full-Time

Posted 2 days ago (Updated 10 hours ago) • Actively hiring

Expires 6/11/2026

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Job Description

Supv•Central Business•88531 true Northern Light Health Home Office |
US:
ME:
Brewer or Hybrid | Leader•Non Clinical | Full Time Apply
Save Description Northern Light Health Department:
 Work Health•Administration Position is located: 
Cianchette Professional Blding Work Type:
 
Full Time Hours Per Week:
40 Hours per
Week Work Schedule:
 8:00 AM to 4:30
PM Summary:
This position reports directly to the Director of Business Operations and is responsible for overseeing the day-to-day operations of the Work Health billing department and Northern Light Drug Testing Services of which each company has over 800 clients from the external business community.
Responsibilities:
Supervises Billing and Coding Specialists and is responsible for efficient daily operations of the business office. Oversees the day-to-day coordination of the drug testing and consortium program for NLH. Responsible for the daily and weekly review of visit reconciliation reports, to ensure accurate billing & eliminate documentation errors. Oversees the monthly billing of all client invoicing for Work Health and weekly submission of Worker's Compensation claims as well as client invoices for Northern Light Drug Testing Services. Works collaboratively with accounting to reconcile payments collected at each of Work Health's 6 statewide clinics. Serves as liaison to departments, member organizations and point person for external and internal clients. Serves as the liaison to 800+ clients and vendors and ensures impeccable customer service. Maintains accounts receivable at a low level. Other duties.
Other Information:
Competencies and Skills Achieves Results:
Sets high standards for their own outcomes and seizes opportunities to engage others towards objectives. Consistently moves forward with direct actions in order to attain or exceed objectives. Manages their own time effectively to accomplish assigned tasks. Successfully prioritizes multiple projects and duties as needed.
Acts Strategically:
Creates effective plans that anticipate future consequences and opportunities and is able to connect the day to day operations to longer-term objectives, shifts in the industry, and system goals. Adobe Acrobat
Applies Business Acumen:
Demonstrates knowledge of current and future trends that impact organizational success. Applies proven practices and business theories to get results that meet financial as well as other business goals. Recognizes opportunities for new services and products and acts accordingly, taking measured risks into consideration. Possesses a thorough knowledge of their field and independently carries out their work in accordance with professional standards of the profession.
Demonstrates Adaptability:
Learns quickly when facing a new problem or unfamiliar task; is flexible in their approach with changing priorities and ambiguity. Manages change effectively and does not give up during adversity. Capable of changing one's behavioral style and/or views in order to attain a goal. Absorbs new information readily and puts it into practice effectively.
Demonstrates Emotional Intelligence:
Exhibits a high level of self-awareness, self-management, other awareness and relationship management. Conducts themselves in an empathic, appropriate way, with a sense of humor and stimulates a collaborative work environment. Is respectful of the attitudes, feelings, or circumstances of others and aware of the influence of their own behavior on them. Is aware of relevant social, political, system, and professional trends and developments and uses this information for the organization's benefit.
Develops Self and Others:
Takes responsibility for engaging in professional self-development activities and programs. Strives to gain insight into their own values, strengths and weaknesses, interests and ambitions and takes action in order to enhance competencies and skills when possible. As a leader, encourages and guides employees towards growth opportunities to enhance performance and help them reach goals. Reviews and analyzes employees' strengths and weaknesses to distinguish their talents and development needs, and to ensure they are enhanced appropriately.
Effectively Communicates:
Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non• verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level. Spreadsheet application with the ability to use calculations, formulas, graphing tools, pivot tables, and a macro programming. Word processing, spreadsheets, data entry, database experience and other computer related skills. Email application with the ability to manage email as well as calendars, managing tasks and contacts, note taking, journaling, and web browsing. Presentation software with the ability to create presentations with the ability to incorporate animation, audio, video, time delays, as well as designing themes and variants with animations and effects. MS Teams Word process application with the ability to create and edit documents, format, use tables, apply footnoting, create table of contents and mail merge techniques. Multi-line phone, scanner, photocopier, fax, and internet. OneNote Siemens Clinical software. Behaves with
Integrity and Builds Trust:
Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.
Cultivates Respect:
Treats others fairly, embraces and values differences, and contributes to a culture of belonging, empowerment, and cooperation.
Fosters Accountability:
Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.
Practices Compassion:
Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others. Education Required Associate's Degree Required Experience 2 year/years of Relevant Work Experience Working Conditions Prolonged periods of sitting. As an integrated health delivery system serving Maine, Northern Light Health is raising the bar with no-nonsense solutions that are leading the way to a healthier future for our state. Our care team—in hospitals, primary and specialty care practices, long-term and home healthcare, behavioral healthcare, and ground and air medical transport and emergency care—are committed to making healthcare work for you: our patients, communities, and employees. Questions?
Contact Talent Acquisition:
phone: 207-973-7100 email: talentacquisition@northernlight.org Brewer, Maine, Corporate Office, Cianchette, Foundation, Finance, Human Resources, Legal Services Apply Save Equal Opportunity Employment We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sex, sexual orientation, gender identity, ancestry, protected veteran status, national origin, genetic information or any other legally protected status.

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