Gen AI Engineer

Gen AI Engineer (Toronto, ON, M5A 3N7) | 03/12/26

Job Description Job Title:

Gen AI Engineer

Location:

Toronto, ON (Hybrid)

Description:

Seeking for a motivated GenAI Engineer to work with our Global Advanced Customer Analytics team and develop & support solutions primarily focused on contact center BOTs.

Responsibilities:

GenAI use cases requirements understanding working with product owners, business and design LLM solutions aligned with approved RAG patterns Drive data requirements conversations and work with data office to get required data for the use case Design efficient chunking & indexing strategies to support answer generation as per expectations Develop and deploy inference APIs using frameworks like langchain and deploy to AKS or function apps Capable to pick up UI work as needed to support front end integration collaborating with UI team Support GenAI knowledge BOTs in production by monitoring user feedback and improve BOT response quality through enhancements as per feedback Embrace best practices, processes related to MLOps, Coding best practices Experience in optimizing model accuracy by efficient prompt refinements Collaborate with existing members in the team, contribute to reusable GenAI code base

Skills Required:

Minimum of 5 years of experience solving high-impact business problems using Machine learning & latest advancements in LLMs Proven experience as a ML Engineer, with a strong focus on generative AI, prompt engineering, and RAG applications. Hands-on experience using Azure AI search, Langchain, other Vector stores. Experience in Azure OpenAI. Open-source LLMs is a plus. Strong software development skills with proficiency in Python, Pyspark, preferably using Databricks Azure ML. Basic knowledge of React or equivalent UI frameworks is a plus. Strong experience in supporting production applications post development and continuously improve response quality to increase benefits Strong collaboration skills, ability to translate sophisticated requirements into technical backlog, presentation skills, and an ability to balance a sense of urgency with shipping high-quality and pragmatic solutions. Experience in productionizing code through the DevOps pipeline (git, Jenkins pipeline, code scan). Regards, Rakesh Kumar Patel E-Solutions Inc. | 2 North Market Street | Suite #400 | San Jose, CA - 95113

US Direct:

408-459-7218 |

Fax:

408-521-0167

Email:

rakesh.p@e-solutionsinc.com |

Web:

www.e-solutionsinc.com USA | CANADA | UK |

SINGAPORE

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MALAYSIA

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INDIA Disclaimer:

 E-Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability. Gen AI Engineer2Cloud, Python, api, Vector, LLM, Langchain, RAG Canada