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Carabin Shaw, P.C.
AI Adoption & Innovation Specialist
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Job Description
AI Adoption & Innovation SpecialistPosition OverviewWe are seeking an AI Adoption & Innovation Specialist tto design and develop AI-enabled software. The role includes configuring AI solutions, building GPT-powered features using tools such as OpenAI, automating prompts and workflows, and supporting implementation.
Key ResponsibilitiesCollaborate with software developers and technical staff to configure fields to adapt to cross software databases with 2-way linear automation, and AI prompt-engineering.
Ability to read and write-back integration and refine direct links to optimize query across platforms and workflows.
Perform systems integration with enterprise tools (CRMs, SharePoint, data warehouses, Microsoft 365) using APIs, connectors, and secure methods.
Understanding how to test, debug, and AI-specific checks (prompt resilience, content moderation).Maintain analytics and reports on AI tool adoption across departments.
Administrator will train, support and troubleshoot end users with training (hands-on, videos, guides) for use and understanding using AI prompts, CRM, and software.
QualificationsQuick learner with genuine interest in AI and exposure to Microsoft Azure, Power Platform (especially Copilot Studio), or AI APIs.
Hands-on experience with a CRM-based case management or business platform.
Demonstrated experience building or configuring AI tools/agents in a business setting (prompt engineering, workflow automation, or similar)Strong analytical and problem-solving skills with the ability to diagnose complex automation issues.
Ability to communicate clearly with non-technical staff to work cross-functionally all levels and departments.
Excellent written and verbal communication skills; ability to explain technical concepts clearly.
Key ResponsibilitiesCollaborate with software developers and technical staff to configure fields to adapt to cross software databases with 2-way linear automation, and AI prompt-engineering.
Ability to read and write-back integration and refine direct links to optimize query across platforms and workflows.
Perform systems integration with enterprise tools (CRMs, SharePoint, data warehouses, Microsoft 365) using APIs, connectors, and secure methods.
Understanding how to test, debug, and AI-specific checks (prompt resilience, content moderation).Maintain analytics and reports on AI tool adoption across departments.
Administrator will train, support and troubleshoot end users with training (hands-on, videos, guides) for use and understanding using AI prompts, CRM, and software.
QualificationsQuick learner with genuine interest in AI and exposure to Microsoft Azure, Power Platform (especially Copilot Studio), or AI APIs.
Hands-on experience with a CRM-based case management or business platform.
Demonstrated experience building or configuring AI tools/agents in a business setting (prompt engineering, workflow automation, or similar)Strong analytical and problem-solving skills with the ability to diagnose complex automation issues.
Ability to communicate clearly with non-technical staff to work cross-functionally all levels and departments.
Excellent written and verbal communication skills; ability to explain technical concepts clearly.