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Robert Half
EMR Implementation Manager
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Job Description
We are seeking a highly skilled Technology Implementation Consultant to lead ERP software deployments, client onboarding, training, and business process optimization initiatives for organizations within the construction and project-based industries. This role sits at the intersection of technology, ERP systems, accounting operations, and customer success, helping clients transform business processes through effective software implementation and adoption.
As a trusted advisor, you will guide clients through the complete implementation lifecycle, including system configuration, data migration, workflow design, user training, testing, and go-live support. The ideal candidate combines strong technical aptitude, ERP implementation experience, and business process knowledge, particularly within accounting, payroll, and construction operations.
Key ResponsibilitiesERP Implementation & Technology ConsultingLead end-to-end ERP implementation projects, including discovery, requirements gathering, configuration, testing, deployment, and post-go-live support.
Partner with customers to understand operational and financial workflows and align system capabilities with business objectives.
Configure software modules, validate data integrity, support data conversion efforts, and ensure implementation readiness.
Consult clients on industry best practices, process improvements, and technology optimization strategies.
Assess implementation risks, identify gaps, and develop action plans to ensure successful project outcomes.
Collaborate with project managers, technical teams, and business stakeholders throughout the implementation lifecycle.
Support integration discussions and data exchange processes between ERP platforms and third-party applications.
Maintain expertise in ERP functionality, system enhancements, reporting capabilities, and emerging technology solutions.
Customer Enablement & TrainingDeliver virtual and onsite training sessions for executives, accounting teams, payroll administrators, project managers, and operational users.
Develop training plans, documentation, and adoption strategies that promote long-term client success.
Serve as a subject matter expert and trusted advisor during onboarding and beyond.
Troubleshoot application issues, respond to customer inquiries, and provide consultative guidance regarding system functionality and best practices.
Accounting, Payroll & Business Process ExpertiseAdvise customers on accounting, payroll, job costing, and project-based financial workflows within ERP systems.
Support clients with payroll configuration, including multi-jurisdiction, union, and non-union payroll requirements.
Understand and translate accounting processes, financial reporting needs, and operational workflows into effective software solutions.
Assist clients in maximizing ERP functionality to improve visibility, efficiency, compliance, and business performance.
As a trusted advisor, you will guide clients through the complete implementation lifecycle, including system configuration, data migration, workflow design, user training, testing, and go-live support. The ideal candidate combines strong technical aptitude, ERP implementation experience, and business process knowledge, particularly within accounting, payroll, and construction operations.
Key ResponsibilitiesERP Implementation & Technology ConsultingLead end-to-end ERP implementation projects, including discovery, requirements gathering, configuration, testing, deployment, and post-go-live support.
Partner with customers to understand operational and financial workflows and align system capabilities with business objectives.
Configure software modules, validate data integrity, support data conversion efforts, and ensure implementation readiness.
Consult clients on industry best practices, process improvements, and technology optimization strategies.
Assess implementation risks, identify gaps, and develop action plans to ensure successful project outcomes.
Collaborate with project managers, technical teams, and business stakeholders throughout the implementation lifecycle.
Support integration discussions and data exchange processes between ERP platforms and third-party applications.
Maintain expertise in ERP functionality, system enhancements, reporting capabilities, and emerging technology solutions.
Customer Enablement & TrainingDeliver virtual and onsite training sessions for executives, accounting teams, payroll administrators, project managers, and operational users.
Develop training plans, documentation, and adoption strategies that promote long-term client success.
Serve as a subject matter expert and trusted advisor during onboarding and beyond.
Troubleshoot application issues, respond to customer inquiries, and provide consultative guidance regarding system functionality and best practices.
Accounting, Payroll & Business Process ExpertiseAdvise customers on accounting, payroll, job costing, and project-based financial workflows within ERP systems.
Support clients with payroll configuration, including multi-jurisdiction, union, and non-union payroll requirements.
Understand and translate accounting processes, financial reporting needs, and operational workflows into effective software solutions.
Assist clients in maximizing ERP functionality to improve visibility, efficiency, compliance, and business performance.