A General ERP Analyst or Consultant collects and analyzes data that provides an accurate picture of enterprise resource planning requirements and performance for an organization.
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths•whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for handling medium to large projects for a Line of Business that may be regional or national in scope. Key responsibilities include recommending policy and procedural changes and developing measurement criteria and project plans such as cost and resource estimates. Job expectations include working with senior management to evaluate current methods and develop strategies to implement change and improvements brought about by the project.
Line Of Business Job Description:
The Operations Project Consultant will be responsible for the testing of various systems conversion/modification and collateral projects. Daily responsibilities of this position include execution of test scripts and identification and tracking of defects Octane. Data prep and conditioning of accounts as necessary. Provide daily updates to stakeholders and leadership as needed. Review and validate changes across various collateral types and data sources to determine the appropriate testing methodology.
Schedule:
Monday•Friday | 8:00AM•5:00
PM Responsibilities:
Analyzes current state processes, existing operations, procedures, and workflows and discovers pain points to develop approaches for potential solutions, including building a business case for improvement recommendations and driving the execution of implementation Coordinates with the business to support defined project tasks, tracking deliverables and their statuses, and measuring progress against ongoing success measures Supports partnerships with operations management to create project impact and provide direction and guidance to internal teams Establishes and maintains relationships with relevant client stakeholders to communicate updates and escalate issues Performs risk management activities to minimize project risks Assists with creating and maintaining comprehensive project documentation Leverages business knowledge to identify opportunities for improvement and supports change execution
Required Qualifications:
1+ year of defect management and tracking experience 2+ years of data analytics experience with Extensive Markup Language (XML) data files Bilingual Spanish•both oral and written proficiency Experience with Agile and Waterfall project management testing methodologies Knowledge and experience with Octane, JIRA, SQL Server Studio, Test plan/scripts, test execution, reporting Familiarity with letter / disclosure / Monthly Statement development
Product Knowledge:
Home Loans, Consumer Card, Deposit Products, Merchant, Consumer Vehicle Project management and business/technical experience
Strong Communication Skills Skills:
Active Listening Attention to Detail Collaboration Critical Thinking Written Communications Decision Making Influence Oral Communications Prioritization Problem Solving Adaptability Customer and Client Focus Data Management Emotional Intelligence Risk Management Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy.
Shift:
1st shift (United States of America)
Hours Per Week:
40
Privacy Statement:
https://careers.bankofamerica.com/en-us/privacy-notice At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Partnering Locally Learn about some of the ways Bank of America is making a difference in the communities we serve. Global Impact Learn about the six areas that guide Bank of America's efforts to help make financial lives better for customers, clients, communities and our teammates. Opportunity and Inclusion Each employee brings unique skills, background and opinions. We see opportunity and inclusion as our platform for innovation and a key component in our success. Our Values Learn about our four values that represent what we believe.
