Enterprise Program Analyst

Enterprise Program Analyst Energy Access Innovations Irving, TX Job Details Full-time 1 day ago Qualifications Jira Requirements specification Waterfall 5 years ERP systems Business analysis UI design E-commerce Master's degree Change management Technical solutions implementation Key Performance Indicators Confluence Requirements analysis Supply chain management User support User acceptance testing Data analytics Agile CRM system proficiency Data visualization Workshop facilitation Senior level Certified Project Manager Data transformation Cross-functional collaboration Leadership Software training Communication skills Project stakeholder communication Cross-functional communication Stakeholder management Full Job Description This key position will bridge the gap between business needs and technology implementation, with a focus on our critical enterprise systems including CRM, ERP, and supply chain management applications. The ideal candidate will leverage their project management expertise, business analysis capabilities, and technical knowledge to ensure successful implementation and optimization of business solutions across the organization.

Key Responsibilities:

Lead complex business analysis projects involving CRM, ERP, e-Commerce, and supply chain management applications. Develop and document detailed business requirements through stakeholder workshops and cross-functional collaboration. Translate business requirements into functional specifications for technical implementation. Create process flows, use cases, and user interface designs for enterprise systems. Perform data analysis, mapping, and transformation for key performance indicators. Develop test conditions and lead user acceptance testing for system implementations. Consult with stakeholders, development teams, and project managers to ensure alignment of technology solutions with businessobjectives. Manage project implementation activities using both Agile and/or Waterfall methodologies. Support change-management efforts to minimize disruption during system implementations. Provide training and support to end users on system functionality and process changes. All other dutiesassigned.

Required Skills and Attributes:

Provenexpertiseinrequirementsgathering, documentation, and implementation. Experience leading complex business requirement workshops. Strong data analysis and visualization capabilities. Proficiencywith project management tools like Jira, Confluence, and ADO. Experience with both Agile and Waterfall methodologies. Excellent communication and presentation skills.

Qualifications:

Master's degree,and orfive to ten years of related work experience is preferred. Project Management Certification. 5+ years of experience in business analysis roles with progressive responsibility. Demonstrated experience with CRM, ERP, and other enterprise platforms.

Certifications in one or more:

CRM, ERP, e-Commerce.

Physical Requirements:

This position may require the ability to perform tasks that involve sitting, standing, walking, lifting 25+lbs, computerworkand other physical activities. Candidates should be able to meet these physical demands with or without reasonableaccommodations.

EEO Statement:

Energy Access Innovations is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. #LI-Hybrid