ServiceNow HRSD Developer II

ServiceNow HRSD Developer II Contract Type:

Contractor Location:

Juno Beach Industry:

Utilities Contact Name:

Katie Jreij Contact Phone:

Date Published:

09-Apr-2026 ServiceNow HRSD Developer II Juno Beach, FL (100% on-site)

Duration:

initial 12-month contract

Pay:

$36-41/hr We are looking for a ServiceNow HRSD Developer with strong expertise in AI, automation, and system integrations to design and deliver intelligent, scalable HR service solutions. This role blends hands-on ServiceNow development with emerging agentic AI capabilities, workflow orchestration, and enterprise integrations to enhance employee experience and improve HR operational efficiency. What You'll Do Design and implement AI-enabled and agentic workflows for HR use cases such as case routing, guided resolution, automated summarization, and knowledge recommendations. Develop and configure ServiceNow HR Service Delivery (HRSD), including HR Case Management, Centers of Excellence (COEs), Employee Center, Knowledge Management, and Workspaces. Build and maintain complex automations using Flow Designer, reusable subflows, and approval processes. Design and support integrations between ServiceNow and enterprise HR systems (e.g., HRIS, identity and access management, and document/eSignature platforms) using IntegrationHub, REST APIs, and Transform Maps. Develop scoped applications using App Engine Studio, including data models, scripting, and security configurations. Collaborate with HR stakeholders, platform teams, and integration teams to deliver secure, reliable, and scalable solutions. Required Qualifications 3-7+ years of hands-on ServiceNow development experience. Strong experience with HRSD, Flow Designer, App Engine, and ServiceNow scripting. Proven experience with integrations (REST APIs, IntegrationHub, Import Sets, Transform Maps). Experience handling sensitive HR data with a strong understanding of security and compliance best practices. Experience working with ServiceNow Now Assist and related AI/agent capabilities. Preferred Skills Experience designing AI-driven or AI-assisted workflows within ServiceNow (e.g., Virtual Agent, intelligent routing, summarization, recommendations). Experience integrating HRSD with platforms such as SAP SuccessFactors or similar HR systems. Familiarity with Performance Analytics, Automated Test Framework (ATF), and Advanced Work Assignment. Preferred Certifications ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) HR Service Delivery (HRSD) Implementation Specialist IntegrationHub Implementation Specialist AI or automation-related certification (e.g., Microsoft, AWS, Google, or equivalent) ...