ServiceNow Developer/Architect

Join a high-profile public sector project as a ServiceNow Developer/Architect in a full-time long-term contract role based onsite in Columbus, Ohio. This dual-threat position requires a professional who can operate at a strategic architectural level while remaining hands-on to develop, configure, and troubleshoot complex workflows. You'll lead the technical design and execution of enterprise-wide ServiceNow solutions, ensuring the platform remains scalable, secure, and compliant within a FedRAMP-authorized environment. US Citizenship or Green Card required. This is a rare opportunity for a senior ServiceNow professional to own both the architecture and the execution of a large-scale public sector platform transformation. Rather than being siloed into one lane, you'll define platform standards and governance while still getting your hands dirty with custom scoped application development, Business Rules, Script Includes, and Glide API work. You'll lead the design and implementation of integrations with third-party systems using IntegrationHub, Flow Designer, MID Servers, and

REST/SOAP

APIs — giving you full-stack visibility across the platform. The FedRAMP environment adds a layer of technical rigor that will sharpen your security and compliance expertise, including advanced ACL configurations, data encryption, and secure coding standards. You'll also establish development standards and conduct code reviews, directly influencing platform health and upgradeability across the engagement. For a ServiceNow professional who wants strategic ownership without giving up technical depth, this role delivers both. Required Skills & Experience 8+ years of experience in IT with at least 5 years of deep technical experience in ServiceNow development and architecture Expert-level proficiency in JavaScript, HTML/CSS, and ServiceNow-specific development tools including Studio, UI Builder, and Service Portal Proven experience working within FedRAMP or similarly regulated government cloud environments Strong understanding of CMDB and IT Operations Management including Discovery and Service Mapping Experience designing and implementing third-party integrations using IntegrationHub, Flow Designer, MID Servers, and

REST/SOAP

APIs Ability to translate functional requirements into high-level design documents and technical specifications Experience establishing development standards and conducting code reviews US Citizenship or Green Card required Required Certifications ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) ServiceNow Certified Implementation Specialist (CIS) — ITSM or ITOM preferred ITIL v4 Foundations Desired Skills & Experience ServiceNow Certified Technical Architect (CTA) or Master Architect (CMA) Security+ or similar cybersecurity certification Experience with Common Service Data Model (CSDM) alignment and technical debt reduction strategies Background collaborating directly with engagement leads and business stakeholders in a consulting capacity What You Will Be Doing Tech Breakdown 35% Hands-on Development — custom scoped applications, Business Rules, Script Includes, UI Actions, and Client Scripts 25% Architectural Strategy and Governance — platform standards, code reviews, and CSDM alignment 25% Integrations and Automation — IntegrationHub, Flow Designer, MID Servers, REST/SOAP APIs 15% FedRAMP Compliance and Security — ACL configurations, data encryption, and secure coding standards Daily Responsibilities 55% Technical Development and Architecture — platform design, hands-on development, and troubleshooting 30% Collaboration and Governance — stakeholder work sessions, code reviews, and documentation 15% Compliance and Platform Health — FedRAMP adherence, performance monitoring, and upgradeability