ServiceNow Developer ServiceNow Developer Job ID2026-28890CategorySoftware DevelopmentLocationUS-Remote About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efcient, and cost-effective solutions that drive measurable results. Learn more at dminc About the Opportunity

DMI, LLC

is seeking a ServiceNow Developer to join us. The ServiceNow Developer is responsible for designing, developing, and implementing ServiceNow solutions as defined by the requirements documented. Your primary focus will be on creating and customizing applications within the ServiceNow platform to automate and optimize IT service management processes. You will collaborate with various IT teams, including CASD (CA Service Desk), Infrastructure, DevOps, Business Support, Business Enablement (Dev), and other cross-functional teams. The ServiceNow Developer/Administrator (Level 2) is responsible for designing, developing, and implementing ServiceNow solutions based on documented business and technical requirements. This role focuses on building and configuring applications on the ServiceNow platform to enhance and automate IT service management (ITSM) processes and custom-scoped applications. The Developer L2 works collaboratively with cross-functional teams, including CASD (CA Service Desk), Infrastructure, DevOps, Business Support, and Business Enablement, to deliver scalable and maintainable solutions that align with organizational objectives.

Duties and Responsibilities:

Solution Development & ConfigurationDesign, develop, and customize ServiceNow applications, modules, and workflows in alignment with requirements.

Build and maintain ServiceNow components, including: Custom applicationsBusiness RulesClient ScriptsUI PoliciesFlow Designer workflowsFormsIntegrations (REST, SOAP, Service graph connectors) platform best practices and ad to established development standards. Requirements & Process AlignmentPartner with process owners and SMEs to understand business processes, KPIs, and SLAs.

Translate functional and business requirements into effective technical solutions.

Support process improvement initiatives through automation and workflow optimization. Integration & Platform SupportConfigure and implement integrations with third-party systems using

REST/SOAP

APIs, MID Server, and other integration mechanisms.

Provide guidance and recommendations on integration approaches and best practices.

Support ongoing maintenance, enhancements, and issue resolution for existing applications.

Testing & Quality AssuranceParticipate in test planning, including defining test cases and scenarios.

Perform unit and system testing and support user acceptance testing (UAT).Ensure solutions meet quality, performance, and security standards.

Documentation & ComplianceDevelop and maintain technical documentation, including: Design specificationsArchitecture diagramsConfiguration documentationEnsure compliance with organizational security policies and SDLC processes.

Support knowledge transfer and maintain accurate project documentation. Continuous ...For full information see follow application link. The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability.