Kforce Technology Staffing Apply Now ServiceNow ITOM Developer Remote in New York, NY, US

• Posted 4 hours ago
• Updated 1 hour ago Contract W2 On-site $85
• $98 hourly Kforce Technology Staffing Fitment Dice Job Match Score™ To see how well you match this job, please log in or create an account .

Once logged in, be sure to complete your profile to get the most accurate match score. Job Details Skills FOCUS Operational Excellence Workflow Performance Metrics Data Flow Collaboration Testing Knowledge Transfer IT Service Management Dashboard Reporting Analytical Skill Conflict Resolution Problem Solving Communication Documentation Splunk SolarWinds Dynatrace AppDynamics Microsoft SCOM Mapping Configuration Management Database Event Management ITIL ServiceNow IT Operations Operational Efficiency Artificial Intelligence Messaging FOCUS Operational Excellence Workflow Performance Metrics Data Flow Collaboration Testing Knowledge Transfer IT Service Management Dashboard Reporting Analytical Skill Conflict Resolution Problem Solving Communication Documentation Splunk SolarWinds Dynatrace AppDynamics Microsoft SCOM Mapping Configuration Management Database Event Management ITIL ServiceNow IT Operations Operational Efficiency Artificial Intelligence Messaging Show more Summary

RESPONSIBILITIES

Kforce has a client that is seeking a ServiceNow ITOM Developer in New York, NY.

Summary:

We are seeking a ServiceNow Developer with strong experience in Monitoring, Event Management, and IT Operations Management (ITOM) to help optimize and enhance enterprise ServiceNow capabilities. This role will focus on event management, alert correlation, monitoring integrations, dashboard development, and operational visibility improvements. The ideal candidate has hands-on experience configuring and developing within ServiceNow and enjoys collaborating with operations teams to improve monitoring effectiveness, reduce alert fatigue, and drive operational excellence.

Duties:

• Assess and enhance existing ServiceNow Event Management configurations and capabilities
• Configure, develop, and optimize event rules, alert correlation, and filtering logic
• Analyze monitoring and operational workflows to identify opportunities for automation and improvement
• Design and build operational dashboards, reports, and performance metrics
• Configure integrations between ServiceNow and enterprise monitoring platforms
• Troubleshoot ServiceNow configuration, integration, and data flow issues
• Collaborate with IT operations, ITSM teams, and technical stakeholders to gather requirements and implement solutions
• Reduce non-actionable alerts and improve operational visibility across the environment
• Document technical solutions, configuration changes, and implementation recommendations
• Support testing, validation, and deployment of platform enhancements
• Provide knowledge transfer and operational handoff documentation

REQUIREMENTS

• Experience developing and configuring solutions within ServiceNow
• Strong experience with ServiceNow ITSM and/or ITOM
• Hands-on experience with ServiceNow Event Management
• Experience in creating and maintaining event rules, alerts, and correlation logic
• Experience building ServiceNow dashboards and operational reporting
• Experience troubleshooting ServiceNow configurations and integrations
• Understanding of integrations between ServiceNow and monitoring or operational tools
• Strong analytical and problem-solving skills
• Excellent communication and documentation abilities
• Ability to work independently while collaborating with cross-functional teams

Preferred Qualifications:

• ServiceNow certifications such as CSA, CAD, or

CIS-ITOM

• Experience with ServiceNow ITOM Event Management
• Experience implementing alert correlation and noise-reduction strategies
• Experience integrating ServiceNow with enterprise monitoring solutions such as Splunk, SolarWinds, Dynatrace, AppDynamics, LogicMonitor, SCOM, or similar platforms
• Experience with Discovery, Service Mapping, and CMDB
• Knowledge of incident, major incident, problem, and event management processes
• Familiarity with ITIL frameworks and operational best practices

Ideal Candidate:

You are a hands-on ServiceNow professional who has worked closely with IT operations and monitoring teams. You understand how events become alerts, how alerts become incidents, and how proper correlation and filtering can significantly improve operational efficiency. You enjoy solving complex technical problems and building solutions that provide meaningful operational insights while reducing unnecessary noise. The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future. We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note:

Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP. Employers have access to artificial intelligence language tools ("AI") that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id:

kforcecx

Position Id:

ITWQG2190186

Posted 4 hours ago Company Info About Kforce Technology Staffing Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services. Our KNOWLEDGEforce® empowers industry-leading companies to achieve their digital transformation goals. We curate teams of technical experts who deliver solutions custom-tailored to each client's needs. These scalable, flexible outcomes are shaped by deep market knowledge, thought leadership and our multi-industry expertise. Our integrated approach is rooted in 60 years of proven success deploying highly skilled professionals on a temporary and direct-hire basis. Each year, approximately 18,000 talented experts work with the Fortune 500 and other leading companies. Together, we deliver Great Results Through Strategic Partnership and Knowledge Sharing®

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