ServiceNow Developer - US Citizen Required For Government Program

ServiceNow Developer - US Citizen Required For Government Program at Convergenz ServiceNow Developer - US Citizen Required For Government Program at Convergenz in Fort Myer, Virginia Posted in about 16 hours ago.

Type:

full-time

Job Description:

We are seeking a ServiceNow Developer with extensive Hardware Asset Management (HAM) expertise to design, implement, and optimize ServiceNow ITAM and HAM solutions. This role focuses on configuring and managing auto-discovery capabilities, CMDB architecture, and asset lifecycle workflows while ensuring compliance with industry standards for IT governance, security, and asset management best practices. The developer will work with ServiceNow platform modules, integration tools, and collaborate with IT operations teams to deliver comprehensive asset management solutions.

• Design and implement ServiceNow Hardware Asset Management (HAM) and IT Asset Management (ITAM) solutions.
• Configure and optimize Discovery and Service Mapping for comprehensive asset auto-discovery across on-premises and cloud environments.
• Build and maintain Configuration Management Database (CMDB) architecture, including CI relationships, data models, and reconciliation rules.
• Develop and maintain ServiceNow workflows, business rules, UI policies, and client scripts for HAM processes.
• Implement asset lifecycle management workflows including procurement, deployment, maintenance, and retirement.
• Configure and optimize Discovery patterns, probes, and sensors for accurate hardware inventory.
• Work with enterprise architects and IT operations to define CMDB strategy, data standards, and governance policies.
• Integrate ServiceNow with third-party tools (procurement systems, monitoring tools, cloud platforms) using

REST/SOAP

APIs and Integration Hub.

• Perform CMDB health assessments, data quality audits, and implement normalization and reconciliation strategies.
• Collaborate with stakeholders to gather requirements and deliver HAM solutions aligned with ITIL best practices.
• Enable reporting and dashboards using ServiceNow Performance Analytics and reporting capabilities.
• Apply IT governance, security, and compliance standards (ITIL, ISO 19770, ISO 27001, SOC 2).
• Mentor junior developers and provide technical guidance on ServiceNow best practices.
• Configure using Agile Methodology