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M.C. Dean
ServiceNow Developer - Chantilly, VA
Career Insights for Salesforce / CRM Developer
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Based on Virginia data
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What they do
A Salesforce or CRM Developer works technically Customer Relationship Management (CRM) software, which refers to technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle. Salesforce is the most commonly used CRM software.
$117,606 / year median in Virginia
-17% projected decline
Job Description
Job Requirements Chantilly, VA Top Secret/SCI Polygraph Career Level not specified $125,120 - $187,680 Job Description Overview About M.C. Dean M.C. Dean is Building Intelligence®. We design, build, operate, and maintain cyber-physical solutions for the nation's most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration. Why Join Us? Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values-agility, expertise, and trust-we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries. We are seeking a ServiceNow Developer to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, it systems, perimeter defense and command and control systems for federal, local and commercial customers across high-growth markets. Responsibilities Develop, maintain, and enhance applications on the ServiceNow platform including, but not limited to, ITSM, ITBM, ITOM, CSM, Service Portal, HR Module, Assest Management, Change Management, Custom Development, etc. You will be responsible for developing code, holding code reviews, checking in code, and helping to build the pipeline for continuous integration/continuous delivery. Customize ServiceNow applications, facilitate roll out of new applications and modules, configure application UI, workflow, and API. Create, maintain configuration management on the ServiceNow platform in all environments. Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests. Confer with Mission Partners to define their information technology goals and advise in the re-engineering of business processes to meet those goals. Provide expertise in standards and validations (e.g., ISO 9000). Provide group facilitation, interviewing, training, and additional forms of knowledge transfer. Act as key coordinator between multiple project teams to ensure enterprise-wide integration of re-engineering efforts. Champion awareness training and implementation of business processes. Develop process documentation, testing, workflows, and work plans. Lead workflow presentations to leadership and Mission Partners as required. Coordinate with multiple departments within and outside of the customer's organization to accomplish project tasks. Independent self-starter and proactive at developing solutions and solving business problems using ServiceNow.