Technical Support T3 (USA)#26-26883

Newtown Square, PA

Onsite Job Description Contractor - CLIENT Gen - AI Transformation and strategic talent development

This role drives the AI-enabled transformation of CLIENT Gen programs, directing AI agents and workflows to simplify and optimize execution at scale. Translate executive-level decisions into a future-ready portfolio strategy.

Key responsibilities

Agent Execution, Process Optimization & Project Management

Direct and oversee the execution and launch of multiple AI agents as part of CLIENT's global LWTAIW initiative, executing:

pilot testing activities and feedback loops

workshops to finalize defined user journeys between agents

the refinement of business case models, value drivers, and impact metrics

Prepare communication materials, updates, and presentations for senior and executive leadership

Collaborate with cross-functional teams (e.g., CPIT, S&O, Controlling, Onboarding, Learning) to drive project success

Simplify and streamline processes through AI by designing and leading process optimization workstreams

Lead workstreams improving data foundation for CLIENT Gen

Governance and Strategic Talent Development

Identify objectives within the CLIENT Gen organization, define POCs within CLIENT Gen, and bring ideas into concrete projects

Bring the CLIENT Gen Advisory Council to the next level by strategically incorporating it into our CLIENT Gen governance, sharing relevant topics key stakeholders

Improve the experience of students and early talent by analyzing feedback (from our survey, focus groups, skip-level alignments) by defining concrete action items and lead respective projects

Partner with key stakeholders across CLIENT

What you bring

Visionary perspective on AI, innovation, and the future of learning and development

Extensive project management and stakeholder management skills, preferably through consulting engagements

Executive-level communication and influence, translating complex concepts into clear, actionable insights

Highly organized, detail-oriented, and proactive in driving follow-ups and deliverables

Proven track record leading complex, cross-functional programs

Demonstrated success driving AI initiatives from concept to launch

Exceptional written and spoken English

You will be part of the CLIENT Gen organization. We are the #1 destination for students and early talent empowering and nurturing them through a connected, end-to-end experience that builds CLIENT's future.

Our mission is to drive the end-to-end experience of CLIENT Gen. We Client, develop, and inspire students and early talent through continuous learning, innovative experiences, and a culture of individual growth that transforms potential into real-world impact.

EEO:

"Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."