Computer Assistant- $2000 bonus Kovatch Castings - 3.7 Uniontown, OH Job Details Full-time $18 - $24 an hour 6 hours ago Benefits Health savings account Paid holidays Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Employee stock ownership plan Life insurance Referral program Retirement plan Qualifications Computer operation Customer service In-person customer service Computer hardware Computer management Desktop applications Cleaning Desktop administration Full Job Description In business for 45 years Kovatch Castings is a growing manufacturer of precision investment metal castings produced to meet aerospace, military, defense, and commercial customer needs. We are driven to be the standard of excellence in the investment casting industry through superior customer service, quality, reliability, and engineering expertise. We are committed to investing in people, technology, and automation in order to provide continuous improvement and increased value to our customers.

WE OFFER

• Possible higher starting rate for prior experience
• Medical, dental, vision, life insurance after 30 days from hire date
• Paid Vacation
• Paid Holidays
• 401K retirement savings plan with company match
• ESOP - Employee stock ownership—employees are owners of the company—company success equals employee success- $$
• Employee Assistance Program
• Service awards
• Company events for employees

POSITION SUMMARY

The Computer Assistant is responsible for providing technical support to employees and customers. This includes troubleshooting computer problems, and installing and configuring hardware and software, and providing training on computer applications. The Computer Assistant must be proficient in a variety of computer technologies and have excellent customer service skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provide technical support to employees and customers via phone, email, or in person. Troubleshoot computer problems, identify, and resolve issues. Install and configure hardware and software. Provide training on computer applications for users. Update computer systems and software. Stay up to date on the latest computer technologies. Clean and maintain computer and computer related equipment. Change print drums, toner, and ink. Move and setup computer and computer related equipment. Maintain copier address books. Assist in maintaining inventory of all PC equipment, spare parts, supplies, and software. Assist in keeping all I.T. documentation up to date. Assist with computer audits and logging. Maintain our computer recycle program. Assist users with special projects as needed. Maintain computer room and storage area. Comply with company safety policies and procedures. Other duties as assigned.

Job Type:

Full-time Pay:

$18.00 - $24.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Vision insurance

Experience:

Customer service: 2 years (Required)

Work Location:

In person