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Onzestt Services Indian Pvt ld

Watson LIMS Support Analyst

Pay: $29.50–$35/hr

Posted: 1 week ago

Location: Anchorage, AK (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 10/8/2026

Career Insights for Application Support Engineer / Analyst

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Based on Alaska data

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What they do

An Application Support Engineer or Analyst provides technical support for software used at a company or within a business sector. Works as a part of an information technology team, with a specific focus on database management, programming or software platforms. May troubleshoot technical problems, assist new software users, or help to identify technology to improve a company's business performance.

$95,247 / year median in Alaska

-17% projected decline

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Job Description

Watson LIMS Support Analyst Onzestt Services Indian Pvt ld Indian, AK Job Details Permanent | Full-time $29.50

$35.

53 an hour 9 hours ago Benefits Relocation assistance Qualifications Systems integration Windows SQL Incident management operations support Customer support ticket management ETL ServiceNow Problem management Linux Middleware systems Python Stakeholder relationship building Cloud services Ticketing system technical support Stakeholder management Database software proficiency Full Job Description SN Required Information Details 1 Role

Watson LIMS Support Analyst 2 Required Technical Skill Set
Hands-on experience with IBM Watson LIMS.
Experience in L2/L3 application support environments.
Strong knowledge of SQL and relational databases (Oracle/SQL Server).
Experience with incident, problem, and change management processes.
Understanding of application integrations, APIs, and middleware concepts.
Knowledge of Linux/Windows server environments.
Experience with ticketing tools such as ServiceNow, JIRA, or Remedy. 3 No of Requirements
1 4 Desired Experience Range
4-6 years 5 Location of Requirement India Desired Competencies (Technical/Behavioral Competency) Must-Have
(Ideally it should not be more than 3-5)
Experience in Watson LIMS configuration and customization.
Scripting knowledge (JavaScript, Shell, Python, or similar).
Exposure to ETL and reporting tools.
Understanding of cloud platforms and DevOps practices.

Good-to-Have Strong analytical and troubleshooting skills. Excellent communication and stakeholder management abilities. Ability to work in rotational shifts and on-call support models when required. Ability to manage multiple priorities in a fast-paced support environment. Strong documentation and problem-solving capabilities. SN Responsibility of / Expectations from the Role 1

Provide Level 2 and Level 3 support for IBM Watson LIMS applications.

CST 2017 JD

Ver 2.0

Analyze, troubleshoot, and resolve production issues within defined SLAs.
Perform root cause analysis (RCA) for recurring incidents and implement preventive measures.
Monitor application health and proactively identify system issues.
Handle service requests, incident tickets, problem management, and change requests.
Configure and maintain Watson LIMS workflows, forms, templates, and business rules.
Support system upgrades, patches, hotfixes, and environment migrations.
Participate in deployment activities and release management.
Develop and support custom scripts, reports, and integrations.

Pay:

$29.50

$35.

53 per hour Expected hours: 9.0 per week

Benefits:

Relocation assistance

Work Location:

In person