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Onzestt Services Indian Pvt ld

Watson LIMS Support Analyst

Pay: $29.50–$53/hr
Posted: 4 weeks ago
Location: Northway, AK (Onsite)
Last Updated: 4 days ago
Hours: Full-Time
Expires: 11/1/2026
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Job Description

SN Required Information Details 1 Role
  • Watson LIMS Support Analyst 2 Required Technical Skill Set
  • Hands-on experience with IBM Watson LIMS.
  • Experience in L2/L3 application support environments.
  • Strong knowledge of SQL and relational databases (Oracle/SQL Server).
  • Experience with incident, problem, and change management processes.
  • Understanding of application integrations, APIs, and middleware concepts.
  • Knowledge of Linux/Windows server environments.
  • Experience with ticketing tools such as ServiceNow, JIRA, or Remedy. 3 No of Requirements
  • 1 4 Desired Experience Range
  • 4-6 years 5 Location of Requirement India Desired Competencies (Technical/Behavioral Competency) Must-Have
  • (Ideally it should not be more than 3-5)
  • Experience in Watson LIMS configuration and customization.
  • Scripting knowledge (JavaScript, Shell, Python, or similar).
  • Exposure to ETL and reporting tools.
  • Understanding of cloud platforms and DevOps practices.
Good-to-Have Strong analytical and troubleshooting skills. Excellent communication and stakeholder management abilities. Ability to work in rotational shifts and on-call support models when required. Ability to manage multiple priorities in a fast-paced support environment. Strong documentation and problem-solving capabilities. SN Responsibility of / Expectations from the Role 1
  • Provide Level 2 and Level 3 support for IBM Watson LIMS applications.
CST 2017 JD
Ver 2.0
  • Analyze, troubleshoot, and resolve production issues within defined SLAs.
  • Perform root cause analysis (RCA) for recurring incidents and implement preventive measures.
  • Monitor application health and proactively identify system issues.
  • Handle service requests, incident tickets, problem management, and change requests.
  • Configure and maintain Watson LIMS workflows, forms, templates, and business rules.
  • Support system upgrades, patches, hotfixes, and environment migrations.
  • Participate in deployment activities and release management.
  • Develop and support custom scripts, reports, and integrations.
Pay:
$29.50
  • $35.
53 per hour Expected hours: 9.0 per week
Benefits:
Relocation assistance
Work Location:
In person