A Technical Support Manager or Supervisor manages the work of technical support staff for a company or retail electronics store. Coordinates and supervises technical support operations or technical support services to customers. May train technical staff and help to resolve customer issues.
Microsoft 365 Administrator 2026-08-20 Apex Systems all cities,
AK Description:
Remote Microsoft 365 Administrator Apex Systems is looking to hire a remote Microsoft 365 Administrator for our client based out of North Carolina. This assignment is anticipated to be a three-month contract with strong potential for extension; however, Apex Systems cannot guarantee the length of this assignment. This role will operate on a first-shift Monday-Friday schedule.
Responsibilities:
Manage Active Directory (AD) and Microsoft 365 user accounts, licenses, security configurations, and services Provide technical support for corporate workstations, servers, and office personnel Assist engineers with server setup, maintenance, monitoring, and repairs Log, troubleshoot, and resolve technical inquiries in a timely manner Support MS Windows environments, including NTFS permissions and shared resources Maintain accurate and up-to-date documentation for IT processes and systems Apply Lean Six Sigma (LSS) principles to improve processes, reduce waste, and enhance service quality Demonstrate strong, creative problem-solving skills Collaborate effectively with internal teams and assist users courteously and promptly Communicate activity updates and significant issues to management Uphold the client's professional reputation through excellent customer service and technical support Perform additional duties consistent with the responsibilities listed above
Experience:
Functional knowledge of Windows operating systems, networking fundamentals, and IP technologies Working knowledge of system and network security best practices Proficiency with PC hardware, software, and the ability to learn specialized applications quickly Strong written and verbal communication skills, capable of explaining technical issues clearly Ability to manage multiple priorities in a dynamic, fast-paced environment High attention to detail and strong teamwork skills Strong time-management, organizational abilities, and ability to maintain confidentiality Ability to keep work areas clean, secure, and well maintained
Education:
Degree in a computer-related field or equivalent practical work experience Relevant certifications may be required depending on client/project needs Why Work for
Apex Systems:
We offer weekly pay, direct deposit, competitive pay rates Health/Medical benefits, Life Insurance, 401k, Employee Stock Purchase Program Discounts to most major certification programs, access to multiple technical training platforms and programs EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. Apply for this Job Please use the
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