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Desktop Support Tech
Career Insights for Technical Support Engineer / Analyst
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Scorecard
Based on Alabama data
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What they do
A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.
$53,704 / year median in Alabama
-10% projected decline
Job Description
Desktop Support Tech
FEATURED
Northeast Alabama Regional Medical Center
• Information Technology Anniston , AL Trade/Technical full-time , days , 8a-5:00p Req # 15945 Responsible for optimizing desktop/laptop computer performance, maintaining system integrity, supporting the network analyst and evaluating new technologies to be integrated into the desktop environment with minimal effect on the end users daily job performance; Support and maintains the critical PC application sfo the organization; Ensures the stability and availability of workstation and/or desktop hardware or software by serving as the central point of contact for all workstation hardware and/desktop software problems, scheduling and performing necessary system maintenance; Maintain system security; Installing PC equipment; Developing desktop documentation. HS and GED is required. A+ certification or technical degreed is required. 2 years experience in a support role working with customers. Apply Share Facebook Email Twitter LinkedIn