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Globe P.O.S Systems Inc.

Customer Technical Support Specialist

Pay: Not specified

Posted: 3 days ago

Location: Montgomery, AL (Onsite)

Last Updated: 3 hours ago

Hours: Full-Time

Expires: 10/8/2026

Career Insights for Technical Support Engineer / Analyst

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Based on Alabama data

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What they do

A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.

$53,704 / year median in Alabama

-10% projected decline

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Job Description

Customer Technical Support Specialist at Globe P.O.S Systems Inc. Customer Technical Support Specialist at Globe P.O.S Systems Inc. in Montgomery, Alabama Posted in 2 days ago.

Type:

Full-Time Job Description:

Reports to the Director of Operations. Fulfills tasks based on direct manager assignment Deploys Company's Customer Support activities: Assists in the response to customer technical queries and service calls to the Customer Support. Answers customer queries to support telephone out of office hours as and when required. Plans, manages and performs version upgrades, on site and remotely. Be available for On-call support on rotation, evening, weekends and holidays as necessary