Job Title:

IT Specialist O verview Join our dynamic team as an IT Specialist and become a vital contributor to maintaining and enhancing our organization's technology infrastructure. In this role, you will deliver exceptional technical support, troubleshoot hardware and software issues, and ensure seamless network operations. Your expertise will help empower our teams to work efficiently and securely across various platforms and devices. This paid position offers an exciting opportunity to develop your skills in a fast-paced, innovative environment where your problem-solving abilities make a real impact.

Essential Function Corporate:

Adheres to the Car Tech LLC policies and procedures Learns, demonstrates, and upholds Car Tech Values Complies with all Car Tech Certification standards; Management System (IATF16949), Environmental ISO 14001 and Health and Safety

ISO 45001

policies and procedures Treats all Car Tech team members with respect and professional courtesy Always strives to maintain a positive work environment Performs additional assignments / duties as required by management

EHS:

Adheres and comply to all safety policies and procedures 5S, clean philosophy to maintain a safe, clean working environment Consistently meets company safety goals Responsibilities Provide comprehensive technical support for hardware, software, operating systems, and network issues across the organization. Manage help desk systems and customer support ticket workflows to ensure timely resolution of user inquiries and technical problems. Troubleshoot computer networking issues, including LAN, WAN, VPN, DNS, TCP/IP, firewalls, and Meraki solutions. Support Windows Server environments, Linux systems, Active Directory management, GPO configuration, and computer management tasks. Assist with equipment troubleshooting and repairs for desktops, laptops, mobile devices, and other IT hardware components. Maintain documentation of technical issues and resolutions using BMC Remedy or similar ticket management tools. Collaborate with team members to analyze system performance and implement improvements to enhance IT infrastructure stability and security. Experience Skills and qualification

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• 2-3 years of experience in Systems Administration & PC Maintenance Management
• 2-3 years of experience with Hardware & networking
• Knowledge of server operation ability, network operation ability, installations, upgrades and troubleshooting of Windows Server & Web application Servers.

Proven experience in providing IT support within a corporate or enterprise environment. Strong knowledge of Microsoft Office applications, Windows support, and desktop support procedures. Hands-on experience with network troubleshooting including TCP/IP protocols, LAN/WAN configurations, VPNs, firewalls, DNS management, and Cisco Meraki equipment. Familiarity with Active Directory management and user account provisioning. Ability to troubleshoot hardware issues related to computer hardware components and peripherals effectively. Experience supporting operating systems such as Microsoft Windows (including Windows Server) and Linux distributions. Excellent communication skills with a customer service-oriented approach to technical support. Core Competencies 1.

Communication:

Works to insure respectful, timely, accurate and appropriate communication across all levels of the organization. 2.

Initiative:

Identifies problems and take action in light of this identification to address current or future problems. Proactively communicates issues to achieve resolution. 3.

Engagement:

Engages team members in developing goals, executing plans and delivering results (output). Motivates team members through clear and consistent communication. Models' adaptability. Uses collaboration and influence skills to achieve successful outcomes. 4. Leads by

Example:

Sets a good example for subordinates to follow. Does not ask subordinates to do anything he/she is not willing to do. 5.

Customer Service Orientation:

Focuses efforts on discovering and meeting the customer's needs. Develops trust in all relationships internally and externally. Education Bachelor's Degree Computer/IT Major Preferred, but not required. Computer Skills

• To perform this job successfully, an individual should have knowledge DB, Windows Systems and server, program language, ERP, Software lifecycle. Certificates, Licenses, Registrations
• Prefer - MCSA, MCSE, A+,

CCNA Pay:

$67,000.00 - $70,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person