IT Support Specialist- Onsite in Troy, AL

Description:

In light of current internal business pressures, priority consideration will be given to qualified candidates who are currently affiliated with the Enterprise Operations' Enterprise Business & Digital Transformation (EBDT) organization IT Support Specialist - Be a Hero in a High-Tech World! Do you have a passion for solving technical challenges and providing exceptional support to customers? Are you looking for an exciting opportunity to work with cutting-edge technology in a high-tech manufacturing and engineering environment? Look no further! We have an exciting opportunity for an IT Equipment Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support, troubleshooting, integration, upgrades, and maintenance for all networked and locally attached computing equipment. You will be the go-to person for repairing, replacing, and creatively solving hardware and software issues for all IT equipment supporting a core and isolated environment of specialized manufacturing and engineering equipment.

What you will be doing:

Opportunity to work with cutting-edge technology in a high-tech manufacturing and engineering environment Exposure to a wide range of IT equipment and systems Opportunities for professional growth and development through training and mentorship programs Competitive salary and benefits package

Your Impact:

As an IT Support Specialist, you will have a direct impact on the productivity and success of our manufacturing and engineering operations.

You will be responsible for:

Providing technical support, troubleshooting, integration, upgrades, and maintenance for all networked and locally attached computing equipment Unpacking and inventorying equipment shipped to site Repairing, replacing, and creatively solving hardware and software issues for all IT equipment supporting a core and isolated environment of specialized manufacturing and engineering equipment Working closely with IT management and programs to determine support requirements, priorities, and support needs Collaborating with the Regional Manager to ensure security guidelines, computing standards, and best practices are being followed Providing on-call support on a limited basis If you are a motivated and experienced IT professional looking for an exciting opportunity to work with cutting-edge technology and make a direct impact on the success of a high-tech manufacturing and engineering operation, we encourage you to apply. Join our team today and be a hero in a high-tech world! In light of current internal business pressures, priority consideration will be given to qualified candidates who are currently affiliated with the Enterprise Operations' Enterprise Business & Digital Transformation (EBDT) organization

Basic Qualifications:

Basic Qualifications :

Must be and/or have:

• Ability to obtain/maintain Secret clearance
• Work full-time during core business hours and support after-hour projects, outages, or migrations as necessary
• Outstanding work ethic
• Customer focused and proactive
• Capable of supporting multiple tasks and customers with competing deadlines concurrently
• Basic experience working with desktop hardware and software installation/replacement/troubleshooting
• Basic experience supporting configuration of computers
• Basic experience troubleshooting network equipment
• Experience using backup and imaging software
• Ability to create documentation, processes and procedures to ensure risk reduction
• Experience with computer patching and updates
• Experience installing operating systems and imaging computers

Desired Skills:

• Understanding of EIT processes, procedures, and policies
• Experience installing, supporting and using various Windows Operating systems
• Experience installing, supporting and using Office 365
• Working knowledge of Service Central, CATS, JITA and other IT tools
• Experience with data protection, backups and data recovery tools
• Experience working in manufacturing clean room environments

Security Clearance Statement:

This position requires a government security clearance, you must be a US Citizen for consideration.

Clearance Level:

Secret Other Important Information You Should Know Expression of Interest:

By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings. Ability to

Work Remotely:

Onsite Full-time:

The work associated with this position will be performed onsite at a designated Lockheed Martin facility.

Work Schedules:

Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits. Schedule for this

Position:

4x10 hour day, 3 days off per week Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics. The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration. At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work. With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility. If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs , and apply for roles that align with your qualifications.

Experience Level:

Experienced Professional Business Unit:

ENTERPRISE BUSINESS SERVICES

Relocation Available:

Possible Career Area:

Information Technology Type:

Full-Time Shift:

First Qualifications:

Basic Qualifications :

Must be and/or have:

• Ability to obtain/maintain Secret clearance
• Work full-time during core business hours and support after-hour projects, outages, or migrations as necessary
• Outstanding work ethic
• Customer focused and proactive
• Capable of supporting multiple tasks and customers with competing deadlines concurrently
• Basic experience working with desktop hardware and software installation/replacement/troubleshooting
• Basic experience supporting configuration of computers
• Basic experience troubleshooting network equipment
• Experience using backup and imaging software
• Ability to create documentation, processes and procedures to ensure risk reduction
• Experience with computer patching and updates
• Experience installing operating systems and imaging computers