Technical Support Analyst

Technical Support Analyst at Visionaire Partners Technical Support Analyst at Visionaire Partners in Sun City, Arizona Posted in 1 day ago.

Type:

full-time

Job Description:

Technical Support Analyst (short-term contract) Are you a proactive problem-solver with a knack for hands-on tech support? Visionaire Partners is seeking a Technical Support Analyst for a high-impact, 6-week contract, primarily serving our Peoria, AZ locations and providing secondary regional support for Surprise, Avondale, and Mesa. The Role The focusof this role is in-person support. You'll be the face of IT, tackling everything from Level I-III tickets to PC imaging and network troubleshooting.

Timeline:

June 1, 2026 - July 10, 2026

Impact:

Support local users while collaborating with Security, Apps, and Infrastructure teams. What You'll Do Triage and resolve complex hardware, software, and network incidents. Image/configure out-of-the-box PCs and ensure full encryption. Interface with IT Security to execute and uphold governance policies. Provide white-glove desk-side support and back-up support to the help desk (calls/chat).

Requirements Experience:

3+ years in Technical Support (Windows, MS Office, Active Directory).

Skills:

Strong documentation, PC imaging, and hardware/software troubleshooting.

Mobility:

Valid DL, clean driving record, and reliable vehicle to transport equipment between offices.

Flexibility:

Ability to work flexible hours and potentially some weekends

Status:

Must be authorized to work in the U.S. (No sponsorship). Why Visionaire Partners? Even as a contractor, you matter. We offer a comprehensive benefits package for W-2 contractors, including: 401(k) with up to 4% match Medical, Dental, and Vision Life, Disability, and Accident Insurance Flexible Spending Accounts (FSA)