IT Associate Travel Company Travel Placement Service - 5.0 Brentwood, CA Job Details Full-time $30 - $40 an hour 12 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Windows Travel industry Full Job Description About us Travel Placement Service is one of the most respected recruiting and staffing companies in the country for placing experienced travel personnel with exciting travel agency entities and corporations. We have developed our stellar reputation and success rate thanks to more than three decades of developing ongoing relationships with travel industry leaders and giants. We handle placements across the entire country and have connections with all of the major travel companies to get you "THE interview" you have been wanting. Travel Placement Service has been turning dream jobs into reality since 1992! IT Associate for

Travel Company Location:

(Onsite - East Bay, CA)

Competitive Compensation and Benefits :

$30.00-$40.00 Hour DOE We're hiring an experienced IT Associate to provide onsite technical support for a fast-paced travel company. This role is ideal for someone with prior IT support experience in a Travel TMC or travel agency who enjoys solving technical issues and delivering excellent customer service. Key Responsibilities Provide first-level IT support for hardware, software, Microsoft 365, network, and VPN issues Troubleshoot desktops, laptops, printers, mobile devices, and user accounts Manage help desk tickets and escalate issues when needed Support employee onboarding/offboarding, workstation setup, and equipment deployment Maintain IT inventory and assist with system updates Deliver responsive, professional support to internal employees Qualifications 2-3 years of IT support experience within a travel agency or TMC required Strong knowledge of Windows, Microsoft 365, VPN, Wi-Fi, and IT ticketing systems Excellent troubleshooting, communication, and customer service skills Active Directory, remote support tools, and cybersecurity awareness are a plus Valid driver's license with the ability to travel to branch offices as needed Job 11432

Job Type:

Full-time Pay:

$30.00 - $40.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Briefly describe your IT support experience within the travel industry, including the travel agency or TMC where you worked and the systems or technologies you supported. Do you have at least 2 years of IT support experience working for a travel agency or Travel Management Company (TMC)? o Yes (Required) o No (Disqualifier) Are you able to work full-time onsite in the East Contra Costa County/East Bay area? o Yes o No (Disqualifier) Which of the following technologies have you supported in a professional IT support role? (Select all that apply.) o Microsoft 365 (Outlook, Teams, Word, Excel) o Windows Operating Systems o Active Directory o VPN/Remote Access o IT Ticketing Systems o None of the above Do you have a valid driver's license and are you willing to travel occasionally to nearby branch offices? o Yes o

No Work Location:

In person