IT Systems Support Specialist

IT Systems Support Specialist Carson, CA Job Details 1 day ago Qualifications CMMC Network hardware support GPO Customer service Technical documentation 5 years IT system monitoring Equipment troubleshooting Windows Network infrastructure System maintenance Information security compliance Patch management NIST standards Computer hardware Hardware support WAN IT services information & network security IT VPN management Manufacturing Network infrastructure management Senior level Manufacturing company experience Communication skills PowerShell Cross-functional communication Active Directory management System performance monitoring IT security monitoring Full Job Description About the Company We are a well-established and highly successful aerospace manufacturing company supporting critical programs in a fast-paced, technology-driven environment. Our operations rely on secure, compliant, and high-performing IT infrastructure. Position Overview A hands-on IT Systems Support Specialist with experience in Microsoft Server/ Endpoint environments, network administration, Microsoft CIS Benchmark Security practice, and CMMC compliance enforcement . This role is critical in supporting daily IT operations, maintaining secure systems, and ensuring compliance with cybersecurity standards. You will work closely with IT manager, and internal teams to support infrastructure, troubleshoot issues, and help maintain a positive, secure, and efficient IT environment. Key Responsibilities Provide day-to-day IT systems support across the organization with minimal down-time Manage and support Microsoft Server environments (Active Directory, Windows Server, user security access, NTFS permissions, GPOs, etc.) Assist with network administration including troubleshooting connectivity, switches, firewalls, MFA, and VPNs Support and help maintain both Microsoft CIS Benchmark Security best practices, and CMMC (Cybersecurity Maturity Model Certification) compliance requirements Monitor system performance, security, and uptime across infrastructure Troubleshoot hardware, software, and network issues in a timely manner Assist with system upgrades, patches, backups, and backup recoveries Maintain accurate documentation of systems, processes, and incidents Support end users with technical issues and provide excellent customer service Collaborate with leadership on IT improvements and security initiatives Qualifications 5+ years of experience in IT systems support or network administration Strong experience with Microsoft Server environments (Windows Server, Active Directory, Group Policy, Windows Powershell) Working knowledge of network infrastructure (LAN/WAN, switches, firewalls, MFA, VPNs) Experience with or exposure to

CMMC / NIST 800-171

compliance is highly preferred Strong ethical troubleshooting and problem-solving skills Experience in manufacturing or industrial environments is a plus Ability to communicate well with your department, having a positive attitude, work independently, manage multiple priorities, and help the IT department stay proactive Skills & Attributes Have a positive attitude Strong communication skills (both technical and non-technical) Organized with excellent documentation habits Proactive, detail-oriented, and solution-driven Team player with a customer-service mindset Adaptable/ Acceptable to changes, and willing to learn in a fast-paced environment Work Environment Onsite/ Offsite role supporting a large aerospace manufacturing facility Combination of desk work and hands-on technical support Occasional off-hours or weekend work as needed for upgrades, Shop floor support coverage, or issue resolution