IT Support Specialist Location:

Corona, CA Job Type:

Full-Time Pay Rate:

$25.00-$30.00 per hour

Schedule:

Monday-Friday, either 7:00 AM-4:00 PM or 8:00 AM-5:00

PM Work Setting:

On-Site Job Overview We are seeking an experienced IT Support Specialist to provide hands-on, day-to-day technical support at our manufacturing facility in Corona, CA. This is a hands-on IT support position, not an IT Manager role . We are looking for someone with a solid IT support background who is comfortable troubleshooting technical issues independently and working in a small-company environment. The ideal candidate is a dependable problem solver who enjoys helping employees, supporting both office and manufacturing operations, and learning new systems and technologies. Key Responsibilities Provide day-to-day technical support for employees, including desktops, laptops, phones, printers, scanners, and other IT equipment. Troubleshoot Windows, Microsoft 365, Outlook, Teams, OneDrive, user access, printing, and connectivity issues. Set up computers, user accounts, software, and equipment for new employees. Assist with basic Microsoft 365 and Entra ID/Azure AD administration. Troubleshoot basic wired and wireless network, shared-drive, and connectivity issues. Support shop-floor computers, label printers, scanners, and other manufacturing-related technology. Assist with basic ERP and application troubleshooting. Respond to urgent IT issues that may affect production or business operations. Coordinate with vendors or escalate more complex infrastructure, network, security, or system issues when necessary. Maintain basic IT equipment, inventory, and support documentation. Provide professional and timely technical support to employees throughout the facility. Qualifications Previous professional experience in IT Support, Help Desk, Desktop Support, or a similar IT role . Working knowledge of Windows and Microsoft 365 . Experience troubleshooting computers, printers, scanners, software, and connectivity issues. Basic understanding of networking and user/account administration. Strong troubleshooting and problem-solving skills. Ability to work independently as the primary on-site IT support resource. Strong communication and customer-service skills. Willingness and ability to learn unfamiliar systems and technologies. Manufacturing or warehouse IT support experience is a plus. Preferred Experience Experience with any of the following is a plus, but not required : Entra ID / Azure AD ERP systems Meraki Servers NAS devices Manufacturing or warehouse technology Work Environment Full-time, Monday through Friday. On-site at our Corona, CA facility. Schedule will be either 7:00 AM-4:00 PM or 8:00 AM-5:00 PM . Position supports the Corona location only. Must be comfortable providing IT support in both office and manufacturing environments. This position may require occasional support for urgent technical issues that impact business or production operations. Compensation $25.00-$30.00 per hour , depending on experience and qualifications. Why Join Us? This is a great opportunity for an experienced IT support professional who enjoys being hands-on, solving problems, working independently, and supporting a variety of users and technology in a manufacturing environment.

Pay:

$25.00 - $30.00 per hour

Work Location:

In person