Desktop Support Analyst

Desktop Support Analyst at LeadStack Inc. Desktop Support Analyst at LeadStack Inc. in Represa, California Posted in about 1 hour ago.

Type:

full-time

Job Description:

Job Title:

Desktop Technician 2

Location:

El Dorado Hills, CA Duration:

3+ Months Day to Day Responsibilities Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparation Setup new users, including desktop configuration, email accounts, ldap accounts, VPN accounts Support employees, both local and remote, with Desktop issues, account issues, access to various internal services Troubleshoot software issues on employees desktops/laptops Required Skills (top 3 non-negotiables): Knowledge of Windows and Mac OS Experience with desktop installations and configurations Troubleshooting desktop and mobile devices Preferred Skills (nice to have)

Active Directory Customer Service Imaging Education Requirements:

Associate's degree in a technical field