JR IT TECH

Job Overview ViaTRON Systems, Inc., established in 1990 and headquartered in Los Angeles County and offices across the country. ViaTRON is a leading Digital Transformation and Document Scanning Conversion provider. Catering to both government and private sector organizations, the company delivers solutions that optimize business processes and ensure compliance with record retention policies. ViaTRON specializes in services such as document management, and backfile conversion for paper, microfilm, and microfiche, providing end-to-end solutions from discovery to implementation, training, and maintenance. ViaTRON helps businesses go paperless by scanning, converting paper into digital files and managing our client's confidential business documents. Role Description We are seeking an Jr. IT Tech to support daily IT operations and provide technical assistance on final technical delivery of projects. Attention to detail and ability to always learn are critical to the success of this position. This is an

IN OFFICE

position only. Responsibilities SQL knowledge (queries, data validation, reporting) for Quality Control. Support data quality, reporting, and system documentation Manage user accounts and permissions Troubleshoot hardware, software, and connectivity issues Support Office 365 (email, Teams, user setup) Assist with server, network, and firewall support Monitor and maintain backup systems Assist with special projects and ongoing IT initiatives Qualifications 2+ years in Trouble Shooting and/or Quality Control Strong troubleshooting and problem-solving skills Experience with Office 365 and user management Basic knowledge of networking, security, and backups Ability to work independently and manage multiple tasks SQL knowledge (queries, data validation, reporting) Preferred Experience with document management systems Experience supporting both internal and client users Familiarity with ticketing systems (Hubstop) and IT documentation Bachelor's Degree or 2

Year College Pay:

From $60,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off

Work Location:

In person