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LT
Ledgent Technology
Level 3 Network/IT Support
Career Insights for Technical Support Engineer / Analyst
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Based on California data
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What they do
A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.
$62,939 / year median in California
-8% projected decline
Job Description
This is a direct hire position, up to $115k/year (no C2C or 1099 or Sponsorship) This is going to be an on site position to start but then will rotate to hybrid on site Travel is involved as they have multiple office locations We are looking for a strong Network Professional with some programming skills - mostly APIs Must haves: strong customer service skills, get the problem resolved and then handling different projects Currently using Nutanix, any experience with that would be really nice; API programming is needed; need physical experience ripping apart a system; strong networking device troubleshooting experience We are looking for more of a generalist who knows networking, switches, how to build a system, run cable, install cameras, time clocks, needs level 3 skillset, etc. 5+ years of experience with windows, 5+ years of experience with servers, 2+ years of API Programming experience, and 2+ years of SQL experience Need to have excellent communication skills