Tier 2 Mac/Windows Support Astor & Sanders - 2.4 Menlo Park, CA Job Details Full-time $65,000 - $73,000 a year 5 hours ago Benefits Disability insurance Health insurance Dental insurance Paid time off Referral program Retirement plan Qualifications Mobile device support iOS Productivity software Full Job Description Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Tier 2 Mac/Windows Support Specialist candidate . This is a full-time onsite position based in the Menlo Park, CA. Roles and Responsibilities Provide hardware and software support for Windows and Mac desktops and laptops Configure, test and install printers, scanners, network copier/printers Use computer images to install and configure laptops and PCs Ensure latest approved BIOS and patches are applied to PCs and laptops Support users with file shares and permissions issues Track, log and report each service request Additional duties as assigned Requirements 2-4 years related experience 6 months experience with a vocational technical school certificate (CompTIA A+ Apple support) is preferred Excellent problem-solving skills Knowledge of Windows operating systems Strong experience supporting current iOS and macOS Working knowledge of Microsoft Office Suite Excellent documentation, collaborative and communication skills, both written and verbal The anticipated salary range for this position is $65,000-$73,000 annually. This is not, however, a guarantee of compensation or salary. Actual compensation will be determined based on factors, including, but not limited to, relevant work experience, candidate skills and education, geographical location, certifications, and business needs, as well as contract provisions regarding labor categories that are specific to the position and could fall outside of this range. This salary range represents Astor's good-faith estimate of compensation for the position at the time of posting. Benefits Astor & Sanders Corporation (www.astor-sanders.com) offers a unique, stimulating and challenging environment that fosters individual growth and rewards performance. Astor & Sanders Corporation ( #Astor ) is an Equal Opportunity Employer. Some of our competitive benefits include Generous Paid Time Off (PTO) and all Federal Holidays off Comprehensive Health and Dental Insurance Coverage Retirement Savings Plan Pre-Tax Benefit Programs Wellness and Work-Life Support Professional Development Performance and Referral Bonuses Life and Disability Insurance