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IT Support Technician II
Job Description
Description We are seeking a hands-on IT Support Technician to provide desktop support, device management, and service desk assistance across multiple locations. This role is ideal for someone who enjoys troubleshooting end-user issues, managing device deployments, and maintaining organized IT operations in a structured environment. Key Responsibilities
+ Serve as the first point of contact for IT support requests, including ticket intake, troubleshooting, resolution, and escalation.
+ Configure, deploy, and support PCs, laptops, peripherals, and mobile devices.
+ Perform device imaging, setup, software installation, configuration, and data migrations.
+ Manage device enrollment and configuration through Microsoft Intune and Mobile Device Management (MDM) tools.
+ Support printer installations, driver management, troubleshooting, and vendor coordination.
+ Provide hardware, software, network, and connectivity support for end users.
+ Assist with employee onboarding, offboarding, and technology refresh projects.
+ Maintain accurate asset records, device assignments, and ticket documentation.
+ Organize IT inventory and perform periodic equipment audits and inventory counts. Requirements Required Qualifications
+ Experience providing hands-on desktop support, PC hardware support, or Service Desk support.
+ Strong knowledge of Windows PC troubleshooting and support fundamentals.
+ Exposure to Microsoft 365 and Microsoft Intune.
+ Experience with device imaging, MDM enrollment, and print server administration.
+ Ability to install, configure, and troubleshoot printers, or demonstrate the aptitude to learn quickly.
+ Strong organizational skills with excellent attention to detail.
+ Ability to work independently while following documented processes and procedures.
+ Willingness to travel occasionally within the San Diego area Technology Doesn't Change the World, People Do.® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .
Benefits
- 401(k) Plans
- Health Insurance
- Dental Insurance
- Vision Insurance