We are seeking a hands-on IT Support Technician to provide desktop support, device management, and service desk assistance across multiple locations. This role is ideal for someone who enjoys troubleshooting end-user issues, managing device deployments, and maintaining organized IT operations in a structured environment.

Key ResponsibilitiesServe as the first point of contact for IT support requests, including ticket intake, troubleshooting, resolution, and escalation.

Configure, deploy, and support PCs, laptops, peripherals, and mobile devices.

Perform device imaging, setup, software installation, configuration, and data migrations.

Manage device enrollment and configuration through Microsoft Intune and Mobile Device Management (MDM) tools.

Support printer installations, driver management, troubleshooting, and vendor coordination.

Provide hardware, software, network, and connectivity support for end users.

Assist with employee onboarding, offboarding, and technology refresh projects.

Maintain accurate asset records, device assignments, and ticket documentation.

Organize IT inventory and perform periodic equipment audits and inventory counts.